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Edgesource is seeking a highly motivated and experienced Help Desk Analyst (Cloud) to support our 24x7 operations. 1+ years of experience as a system administrator, with a strong focus on cloud-based solutions and help desk operations.
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Keywords:Centreville VA Jobs, Help Desk Analyst, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting.
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KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays.
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SCOPE OF WORKThe Help Desk Analyst position is responsible for providing Level 1 end user support for issues related to the computer systems at CJIS, the Connecticut Information Sharing System (CISS) and any other system managed by CJIS. The Help Desk Analyst is expected to leverage strong interpersonal skills and solid communication skills to rapidly become a contributor to the implementation of the CJIS support strategy.
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Help Desk/IT Services. CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and maximizing their investment in their financial, procurement, asset management, and travel systems to further their government missions and improve operational efficiency.
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As a Help Desk Technician, you will be responsible for handling a high volume of calls, monitoring network performance, and providing exceptional support using a Jira ticketing system. We are currently seeking a dedicated Help Desk Technician with a strong customer service mindset to join our team.
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Senior Functional/Business Analyst - Help Desk-Top Secret Clearance Required. Tracking user issues and identifying trends to help inform new training needs. Senior Functional/Business Analyst - Help Desk-Top Secret Clearance Required.
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Skills: Help Desk/IT ServicesKnowledge ManagementCommunications Management. Position Description: CGI is seeking a Functional/Business Analyst to join our team supporting a federal client in utilizing and maximizing their investment in their financial, procurement, asset management, and travel systems to further their government missions and improve operational efficiency.
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We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. Tier 2-3 Help Desk Analyst, Centreville, VA. Tier 2-3 Help Desk Analyst - M. Looking to hire a Help Desk Analyst in Centreville, VA or in other cities.
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We have an opportunity for a full-time IT Helpdesk Tier I/II Analyst to join our talented Operations team. Log help desk requests into the tracking system as reported by users. Assign software licenses and help users with installing the software.
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Help Desk - Top Secret Clearance Required. Help Desk - Top Secret Clearance Required. Top Secret Clearance. The candidate will be client-facing and assist our clients in their day-to-day activities using the Momentum Financials/Acquisition ERP solution.
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We are seeking a motivated Help Desk Analyst to support a portfolio of Salesforce projects with our federal customer. The Help Desk Analyst will work directly with customers to troubleshoot application issues, provide guidance on how to utilize the system, collaborate with ICF’s technology team to resolve issues identified and document new requirements when needed.
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2 years+ experience as a help desk technician or other customer support role as well as working in a Windows/Mac environment. Document all support incidents via our Help Desk Ticketing system and close tickets once issues have been resolved.
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Tier 2- Help Desk Support. Resolving help desk tickets, monitoring systems, software testing, and coordination with software developers. Utilizes problem-solving skills to resolve help desk tickets and make recommendations to software developers.
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