- UpvoteDownvoteShare Job
- Suggest Revision
As a Member Support Associate, you will interact directly with members each week, tracking their issues, and playing a meaningful role as liaison between our community and the rest of the company, including our Engineering and Product teams to ensure we remain a true Member-driven organization.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Experience with JIRA, Zendesk, Salesforce or other support tools. We are looking for experienced Support Specialists with a passion for customer success. As a Support Specialist, you will have an opportunity to learn new technology and the potential to expand the role as the team grows.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk. The Tier 1 Service Desk Analyst will play a crucial role within our support team.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Experience working with a CRM/Helpdesk tool, preferably Zendesk. Tabit , a leading mobile-first restaurant Point-of-Sale technology provider is seeking an enthusiastic self-starter who understands restaurant/hotel operations to join our team as a Level 1 Support Analyst in our Plano office.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Extensive skills with various technologies like Google Workspace, Confluence, DataDog, Visual Studio Code, ticketing system(s) ZenDesk, FreshDesk, ServiceNow. The role of the Sr. RPA Support Engineer is to leverage your engineering skills in RPA and Java, to investigate and fix the production issues to keep the Element5 application and automation running smoothly.
Full-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Utilize service management system (ZenDesk) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
- Suggest Revision
Zendesk ticket management experience or related is a plus. Overview: We are seeking an Employee Relations Consultant to provide support during an organizational transition, ensuring positive experiences for employees throughout their tenure.
$35 - $50 an hourExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
- Suggest Revision
SUMMARYAs a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Experience with Zendesk or another ticketing system.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
Deep understanding of technical support processes, including incident management, ticketing systems, and SLA management. As our Technical Support Manager, you'll be the linchpin of our customer support operations.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Accurately assess whether Tier I support tickets should be dispatched or escalated to Tier III for additional assistance. Over 1 year of technical support experience. PRIMARY RESPONSIBILITIES Address network, device (e.g., laptops, cell phones, tablets, TVs, game consoles), and equipment issues, resolving them effectively.
ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
- Suggest Revision
By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Provide support to our executive team and other senior leaders with complex organizational responsibilities serving as a primary point of contact and liaison between their team, Member Relations, and Member Support.
ExpandApply NowActive JobUpdated Today
FEATURED BLOG POSTS
Technology in the Workplace: How to Improve your HR Function with AI
It’s safe to say that the last two years have brought fundamental changes to the way we work and do business. Companies have relied on technology in the workplace to digitize their services and build a remote-friendly infrastructure that could prepare them for the future.
How to Maximize Action Verbs in Your Resume
Writing a resume that stands out takes more than using keywords and savvy formatting. It’s not just about having an impressive list of accomplishments. It’s also about how you position them using action verbs and deliberate word choice. So if you are looking for a way to craft a resume that stands out and gets calls back? Start by sprucing up your resume with captivating action verbs.
What is Your Desired Job Title?
You’ve decided to look for a new job. So now comes the question — what is your desired job title? There are lots of considerations to think through when deciding on the right title for your next role.
4 Things to Consider When Building a Global Workforce
The rise of remote work has given employers a unique chance to rethink how they approach workforce management. This ranges from rethinking the size and design of their office space to updating their tech stack to accommodate different working styles. It has created new opportunities for companies of all sizes to expand their hiring pool and look for top talent on a global scale.
Operations Job Titles for Entry, Mid, and Senior-Level Positions
An operations team can take on many functions within a business. With wide-ranging responsibilities come wide-ranging job titles. This means that you have to be more vigilant in your job search. On one hand, the perfect job might be hidden under a title you might not expect. Meanwhile, operations titles that you’re used to looking at may mean something different at a given organization depending on their structure.
How to Automate Your Job Search
The internet is ripe with career professionals urging you to be aggressive in your networking and application strategies to land a job. But at what expense? Your sanity? Peace of mind? Energy? Free time? When the job search gets overwhelming—as it inevitably will—leverage automation to take the most tedious tasks off your plate. Here are seven ways to do it.
How To Request Accommodations at Work (According to Someone Who’s Done It)
Doing a job for eight hours a day, five days a week is exhausting for anyone. But for those with a disability or chronic pain, it can be especially taxing—something must change. Asking for reasonable accommodations at work can feel tricky, especially if you’re new to the job. Under the Americans with Disabilities Act (ADA), physical disabilities, health conditions, and symptoms of mental health are all valid workplace accommodations. When you request accommodations, it means that your condition is impacting your ability to perform at work.