Upvote
Downvote
Help Desk Specialist
Share Job
- Suggest Revision
- 4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years)
- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9
- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk
- o Hands-on and/or remote Break / Fix support of POS Systems (retail environment), Ticket printers, Zebra Printers, and local network printers.
- o Support of MacBook devices and MacOS
Active Job
Updated TodaySimilar Job
Relevance
Active