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Technical Support Manager
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Full-time
- Location: Plano, TX (hybrid available)
- As our Technical Support Manager, you'll be the linchpin of our customer support operations.
- Team Leadership: Lead, inspire, and mentor a team of technical support specialists, fostering a positive and collaborative work environment.
- Customer Support: Ensure prompt resolution of customer issues, streamline support processes, drive continuous improvement initiatives, and elevate customer satisfaction through innovative strategies and data-driven insights.
- Talent Development: Identify skill gaps, provide training opportunities, and encourage continuous learning and growth within the team.
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