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Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster.
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You have a Bachelor's degree and 2 + years of work experience in Customer Success or a Customer-facing role (ideally in a B2B SaaS company); bonus for HR Tech experience. Create the best SaaS customer experience across onboarding, support, and account management.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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The ideal candidate will have a proven track record of success in full-cycle SaaS sales, with a strong ability to exceed targets in a B2B environment. Negotiate deals and facilitate a smooth transition from prospect to paying customer; work closely with Customer Success and Support teams.
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3+ years of experience in growth marketing, with a track record of success in B2B SaaS, light industrial businesses, or marketplace environments. Experience working closely with sales, customer success, and product teams.
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Minimum 2 years of quota-carrying direct SaaS sales experience in a full cycle closing role with strong prospecting, qualifying, negotiating, and closing skills. Collaborate with product, design, and engineering teams to incorporate customer feedback.
$153,000 - $180,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You're a seasoned professional with over 4 years of experience, including a solid 2 years as a high-touch Customer Success Manager or Account Manager in the SaaS realm. At RippleMatch, we're looking for an experienced professional to join our close-knit team of Customer Success Managers and work with our employer partners on maximizing their success with RippleMatch.
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Proficiency in SaaS software (Microsoft 365, Okta, AzureAD, SharePoint, Box, Teams, Slack, etc.) This role requires excellent customer service skills, with a focus on diagnosing and resolving support requests in a timely and professional manner.
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We serve clients in the dynamic industries of cyber security, fintech, regtech, and SaaS. Our team thrives in a fun, fast-paced environment, providing comprehensive marketing solutions to global clientele.
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Proficient with data analysis tools, including but not limited to SQL, Excel and/or SAAS. NYC Health + Hospitals is the largest public health care system in the United States. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception.
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Strong understanding of cloud native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems and legacy on-premise enterprise architectures.
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If you are looking for a great opportunity to enter into the SaaS sales space and get actual training, this position is perfect for you. Highly motivated and driven individuals who are looking for a career in Saas Sales.
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Experience within early stage SaaS start-ups or within sustainability space of CPG (Consumer Packaged Goods) sector is highly preferred. ⚡ Customer Success Manager. Customer Success Manager.
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3+ years of pre-sales experience in Enterprise SaaS, preferably as a sales engineer or account executive, and with a track record of exceeding quota. Our Sales Engineering and Customer Success teams.
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The Client Success Manager responsibilities include client outreach to set appointments for your Business Development Manager, determine whether potential clients might be interested in obtaining additional information about our organization and services offered, and getting on the client's RFP list.
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saas job Title: customer success Company: Forter in Hoboken, NJ
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