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Three to five years of experience in B2B Account Management or Client Success experience (SaaS industry strongly preferred) We’re FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industries and a proud member of the ServiceTitan family since 2022.
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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager. Reports to VP, Customer Success.
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4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.
$110,000 - $135,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Impact.com. Your Role at impact.com:As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth.
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6+ years of relevant work experience in customer success, account management, or sales at a SaaS company. Passion for customer success, and ability to put the customer first.
$155,000 - $165,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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At least 5 years of B2B customer success ,customer service or account management experience in SaaS related fields; Our client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services.
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Technical familiarity with APIs, or experience with SaaS technology in the banking, fintech or payments space would be beneficial. Post-implementation you will be responsible for ensuring customer success and satisfaction with the Codat solution, engaging new and existing users and providing training, increasing adoption through product awareness and expansion opportunities, Advocating for enhancements and acting as a client liaison with our product, engineering and sales teams, and maintaining regular contact with stakeholders.
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We're seeking an experienced and highly motivated Customer Success Manager who has a proven track record of working with global enterprise customers to deliver ongoing value and client success post-sales.
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Current experience of working as a Customer Success Manager ideally within a start-up / scale-up Saas platform company. We are seeking a Senior Customer Success Manager to work alongside our global enterprise customers (Fortune 500+) to own their end-to-end success and be responsible for revenue retention, upsell, growth & expansion, and overall customer happiness.
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We're looking for a Senior scale customer success manager. 3+ years in a CSM role in B2B SaaS. You'll be reporting to the Manager of enterprise customer successs and be working very closely with our other customer success managers in building a world-class customer success org.
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Have a proven, demonstrable experience in customer success/account management/services or growth advisory roles within the SaaS, FinTech or Payments industry. We are looking for a CSM who has experience advising SaaS businesses on their growth, driving NRR and building a strong customer advocacy base.
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Experience in the food retail sector or experience as a Customer Success Manager in a SaaS. You will be the Customer Success Manager for several key accounts in the U.S.
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At least 5 years of work experience with 3+ years of experience in a Customer Success Manager role in B2B SaaS, working with enterprise customers. As a Customer Success Manager you effortlessly balance account strategy and detailed project management.
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5+ years of experience in Customer Success, ideally at a growing SaaS/Fintech business. We are looking to bring on an experienced Senior Customer Success Manager to help spearhead our customer success initiatives.
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Column is looking to hire a full-time Customer Success Manager (CSM) to join our Customer Experience team. The Customer Success Manager (CSM) will be entrusted with cultivating trusted, proactive relationships with potential and existing partners, pinpointing and fostering upsell opportunities, and diligently meeting capture rate targets.
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saas job Title: customer success in Hoboken, NJ
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