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BIDMC also shares important clinical and research programs with institutions such as the Dana-Farber/Harvard Cancer Center, Joslin Diabetes Center and Children's Hospital. For further questions or confidential position inquiries, please contact Dr. Laura Collins, Vice Chair of Anatomic Pathology at BIDMC:lcollins@bidmc.
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Certifications Genesys Cloud Admin (recommended) Genesys Cloud Architect (recommended) Genesys Cloud Scripting (recommended) Genesys Cloud Developer ( Added advantage) Additional Preferred: Understanding Cisco UCCX Call Flows Migration experience to On-Prem to Cloud Contact Center Hands on Conversational IVR , Chat bat Understanding of Generative AI.
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Liaise with local and campus partners, i.e., Archdiocese of Boston, Thea Bowman AHANA Intercultural Center, Office of International Students and Scholars, Campus Ministry, Office of Graduate Student Life, and Career Center.
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Provides direction and guidance in the management of the Emergency Assistance (EA) Program to the Deputy Directors of Field Operations, Assistant Directors of Field Operations and staff, the Director of Placement and Transfer and staff, and to the Contact Center Operations Manager.
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3-5 years' experience in the Enrollment Management Contact Center or customer service in an International Student Services office or legal firms is essential. Responding to interactions, providing customer service, including handling escalated inquiries, monitoring and scoring recorded calls for the Enrollment Management Contact Center Staff.
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Data Center Electrical Engineer (Remote - East Coast Preferred) The minimum salary for the Data Center Electrical Engineer position is $130,000 annually and the maximum salary for the Data Center Electrical Engineer position is $180,000 annually.
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Whittier’s Day Engagement Center supports the City of Boston’s plan to attract unhoused people to safe, welcoming drug-free spaces away from Mass and Cass. Staffed weekdays by full-time trauma-informed professionals, the Center promotes healthy lifestyles while providing access to medical, behavioral health, and linkage to housing, jobs, food and social support services.
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Client Service Representative I - Copy Center. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
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Call center management experience for a global team handling several contact channels. Monitor volume trends for all customer contact channels across 14+ regions/languages. You will be responsible for generating contact volume forecasts, translating forecasts to headcount requirements, and driving execution with outsource partner workforce management teams.
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The Department of Radiology, in concert with the entire medical, academic and research staff of Dartmouth Hitchcock Medical Center, seeks to lead the transformation of health care in our region, setting the standard for our nation in achieving the healthiest population possible.
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Albany International Rochester, NH CONTACT: caroline.lind@russellreynolds.com RESPONSIBILITIES: Albany International seeks an Assistant Treasurer & Devoted Health Waltham, MA (hybrid) CONTACT: Apply here At Devoted Health, we’re on a.
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Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of inventory and managing equipment.
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The Customer Service Representative is the face of the Campus Service Center where the Harvard Community receives customer support obtaining services and assistance from Campus Services business lines: Parking Services, ID Card Services, Notary Services, CommuterChoice and HU Housing.
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Minimum 5+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: Customer Service Channels (B2C, B2B) Cross-channel (Web, Mobile, Voice, Assistant) Service Experiences Service Delivery Technology Platforms (Service Center, Call Center, Field Service Operations) Service Delivery enablement (field worker, 3rd party service management) AI powered service operations.
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The Endoscopy Instrument Technician is responsible for handling all endoscopic equipment and related accessories in the Endoscopy Center. Cleans the endoscopic equipment and the related accessories in the procedure rooms, prior to transporting to the cleaning room, according to Endoscopy Center established guidelines and infection control guidelines.
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contact center jobs Title: customer service Company: Charles Schwab in Dedham, MA
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