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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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The Sales Contact Center Supervisor reports to the Sales Contact Center Manager to lead the inside sales efforts in the Sales Contact Center. This position focuses on the productivity of the inside sales teams by supporting the Sales Contact Center Manager in planning, sales reporting, goal setting, sales process optimization, sales, contact center software & CRM training.
$47,500 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Stay abreast of industry trends and best practices related to contact center technologies, particularly within the Five9 ecosystem. This role will be responsible for designing, implementing and maintaining Five9 systems to ensure optimal performance and efficiency for our client's contact center operations.
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Member Contact Center Supervisor at Idaho Central Credit Union in Chubbuck, Idaho, United States Job Description The Member Contact Center Supervisor is responsible for the supervision and coaching of a team of 10-20 Member Contact Center Agents.
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The Contact Center Manager must also have excellent customer service and communication skills and ensure that key performance metrics are met or exceeded. Customer support is provided by our virtual contact center team who respond to customer calls and emails to answer questions about bills, rates, service issues, emergencies, or other general questions about the utility service.
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Customer service, clerical, filing, telephone operation, office equipment, and medical terminology preferred. Bellin Health specializes in emergency care, pediatrics, digestive health, pulmonary, obstetrics, rehabilitation, orthopedics, surgery (including robotic assisted), cancer services, and an expanding neonatal intensive care service.
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If you have previous employment in a community confinement center, jail, lockup or prison, the Prison Rape Elimination Act (PREA) requires Office of Juvenile Justice Human Resources to contact those employers prior to hiring any applicant for information on substantiated allegations of sexual abuse or any resignation during a pending investigation of an allegation of sexual abuse.
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PSC seeks a highly motivated, innovative, and hardworking individual with deep technical expertise to assist the Scientific Director in advising and executing the scientific vision of the center.
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Currently led by Dr. Sadiqa Stelzner, associate professor at UCLA, the doctors at the practice offer not only state-of-the-art eye care ranging from advanced surgical procedures including laser refractive surgery (LASIK), refractive laser-assisted cataract surgery (ReLACS), and micro-invasive glaucoma surgery (MIGS) and exams for glasses and contact lenses.
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Please contact Carole Johnson, Director of Imaging and Clinical Service at carolej@vet.upenn.edu, Kim Daley, Director of Nursing at kimdaley@upenn.edu or Sally Tunstall at tysons@vet.upenn.edu for further details regarding the sign-on incentive.
$16.6 - $22.28 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Workforce Analyst (WFA) is responsible for Contact Center reporting, including individual measures, monitoring deviations from capacity or performance standards, bringing discrepancies to the attention of the Workforce Manager for review and action.
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Contact the CSN Financial Aid Office if you do not have the Student Employment Award but want to see if you qualify. If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at hr.recruitment@csn.edu or call (702) 651-5800 to be directed to the appropriate Recruiter.
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The HCA Nurse Residency Program at Centerpoint Medical Center provides you with the tools necessary to succeed in today’s hospital environment. Belton Regional Medical Center, Centerpoint Medical Center, Lafayette Regional Health Center, Lee's Summit Medical Center, Menorah Medical Center, Overland Park Regional Medical Center, Research Medical Center & Research Psychiatric Center.
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If you need help with your application or to learn more about our hiring process, you can find support here: If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit or contact the Applicant-Candidate Accommodation Team (ACAT.
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Just two blocks from the Pennsylvania Convention Center, the Sheraton Philadelphia Downtown is walking distance to Love Park, the Franklin Institute, and the iconic Philadelphia Museum of Art. Guests can take advantage of our newly renovated fitness center equipped with Peloton bikes.
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contact center jobs Title: customer service Company: Charles Schwab
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