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Genesys L3 Consultant
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$30 - $35
- Job Description : L3 should have overall 8+ years of experience in Genesys Contact Centre.
- Extensive experience in troubleshooting of Genesys Cloud CX platform, break fix and Incident management.
- Designs, develops, and implement Contact Center IVR applications and migrate Cisco UCCX contact center applications to Genesys Cloud CX platform.
- Development experience of new features in IVR/Routing Work with Product Owners, business analyst to develop technical solutions.
- Experience in reporting and analytics of Genesys Cloud contact center platforms.
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