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Support and participate in contract negotiations for new or existing contact center vendors - provide leadership for the SXM/Vendor Management staff to ensure that all SXM agents/vendors sites are connected and aligned with the goals and objectives of SiriusXM Connect.
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At least 4 years of experience managing a customer service team; previous Hospital or Healthcare contact center experience is highly desirable. The candidate should be well versed in contact center operations, medical terminology, HIPPA and be familiar with standard operational procedures associated with multi-channel customer engagement (Chat, Email and Phone calls.
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Interface with clients, potential clients and donors phone calls, online chats, text messages and emails as well as perform basic data entry activities for Prestonwood Pregnancy Center (PPC). Prestonwood Pregnancy Center - Richardson, TX.
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Must have at a minimum previous nursing experience in at least one of the following settings: surgical, ambulatory surgery center (ASC), PACU, ICU, Medical Surgical or Telemetry floors. Must have at a minimum previous nursing experience in at least one of the following settings: Ambulatory Surgical Center (ASC), PACU, ICU, Medical Surgical or Telemetry floor.
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In this senior role, you will drive the design, engineering, and support of our comprehensive Contact Center and Unified Communications systems, focusing on UCaaS and CCaaS technologies.
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Serves as the first point-of-contact for patients in a fast-paced call center. Utilizes exceptional customer service skills to coordinate patient care and to provide an excellent patient experience.
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ISN is seeking a dynamic and experienced Knowledge Manager for a large, high-volume government omni channel contact center. 4-6 years' experience managing and maintaining contact center knowledge management processes related to content analysis, document management, data capture, portal operations & maintenance, shared storage locations, workflow, and data warehousing.
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We care, and it’s important for us to support our community in a big way like Habitat for Humanity, Pinellas Education Foundation, Feeding Children Everywhere, John’s Hopkins All Children’s Hospital, the National Pediatric Cancer Foundation and H. Lee Moffitt Cancer Center, to name a few.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Experience in architecting Customer service based Contact Center solutions for. Hands on experience on Nuance Digital Engagement Platform such as Two way SMS , Digital IVR (Voice), Nuance Contact Center AI is good to have.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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Amazon Fulfillment Center Warehouse Associate Shifts: Day, Overnight, Weekend Location: Edgerton, KSJob opportunities vary by location. If you need help with your application or to learn more about our hiring process, you can find support here: If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit or contact the Applicant-Candidate Accommodation Team (ACAT.
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SQL (Microsoft, PostGRESql, SQLite3) requiredJavascript (any) preferredPostman and knowledge of RESTful APIs requiredCall-center Telephony software (Five9, Genesys, AWS, etc. Description :Likewize is searching for a Product Operations Engineer to join our team at our global Headquarters in Southlake, TX. Likewize uses proprietary software hosted by Five9 to connect telephony calls into their call-center.
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Professional Eye Care Center is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Niles, IL! Join Our Visionary Team as a Front Desk Receptionist at Professional Eye Care Center.
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Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State.
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contact center jobs Title: customer service Company: Charles Schwab in Bentonville, Kansas
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