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Support and participate in contract negotiations for new or existing contact center vendors - provide leadership for the SXM/Vendor Management staff to ensure that all SXM agents/vendors sites are connected and aligned with the goals and objectives of SiriusXM Connect.
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At least 4 years of experience managing a customer service team; previous Hospital or Healthcare contact center experience is highly desirable. Works with Contact Center Director to determine the optimal allocation of staff.
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Interface with clients, potential clients and donors phone calls, online chats, text messages and emails as well as perform basic data entry activities for Prestonwood Pregnancy Center (PPC). Prestonwood Pregnancy Center - Richardson, TX.
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Must have at a minimum previous nursing experience in at least one of the following settings: surgical, ambulatory surgery center (ASC), PACU, ICU, Medical Surgical or Telemetry floors. Must have at a minimum previous nursing experience in at least one of the following settings: Ambulatory Surgical Center (ASC), PACU, ICU, Medical Surgical or Telemetry floor.
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In this senior role, you will drive the design, engineering, and support of our comprehensive Contact Center and Unified Communications systems, focusing on UCaaS and CCaaS technologies.
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Serves as the first point-of-contact for patients in a fast-paced call center. Utilizes exceptional customer service skills to coordinate patient care and to provide an excellent patient experience.
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ISN is seeking a dynamic and experienced Knowledge Manager for a large, high-volume government omni channel contact center. 4-6 years' experience managing and maintaining contact center knowledge management processes related to content analysis, document management, data capture, portal operations & maintenance, shared storage locations, workflow, and data warehousing.
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We care, and it’s important for us to support our community in a big way like Habitat for Humanity, Pinellas Education Foundation, Feeding Children Everywhere, John’s Hopkins All Children’s Hospital, the National Pediatric Cancer Foundation and H. Lee Moffitt Cancer Center, to name a few.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Experience in architecting Customer service based Contact Center solutions for. Hands on experience on Nuance Digital Engagement Platform such as Two way SMS , Digital IVR (Voice), Nuance Contact Center AI is good to have.
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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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Professional Eye Care Center is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Niles, IL! Join Our Visionary Team as a Front Desk Receptionist at Professional Eye Care Center.
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SQL (Microsoft, PostGRESql, SQLite3) requiredJavascript (any) preferredPostman and knowledge of RESTful APIs requiredCall-center Telephony software (Five9, Genesys, AWS, etc. Description :Likewize is searching for a Product Operations Engineer to join our team at our global Headquarters in Southlake, TX. Likewize uses proprietary software hosted by Five9 to connect telephony calls into their call-center.
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The Insurance Verification Specialist initiates contact with insurance companies for verification of benefits. Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.
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CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License Verification (if applicable), Drug Screen, PREA (Division of Youth Services Only), For those with direct contact with children: Trails check, For those with direct contact with adults at the Mental Health Institutes, Regional Centers and Veterans Community Living Centers: CAPS.
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contact center jobs Title: service Company: Charles Schwab in Bentonville, Kansas
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