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We are seeking an outstanding Client Success Manager to join our team to maintain a complete book of post-sale Podcast and Digital business. This Client Success Manager will have the opportunity to think strategically and help support the development of key growth areas for iHeartMedia, and team with sales, client partnerships, pre-sale sales development, social, programming, creative production, research, ad/pod operations & inventory management to ensure smooth campaign management.
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Proven work experience (3 years +) as a Customer Success Manager or similar role (e.g., Technical Account Manager, Client Relationship Manager). The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction.
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Experience: Having worked in a customer success or customer operations role previously is a plus, but is not required. This could include answering customer inquiries, handling tickets, fielding inbound calls and responding to customer emails.
$60,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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Leverage consumer, customer and category insights to drive development of 3 to 5 year brand strategy and supporting innovation and renovation pipeline to deliver strategic business plan. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise.
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Collaborate with the Customer Success Manager (CSM) to address any customer concerns and foster a positive customer experience. Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles.
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Keeper is hiring a driven, bilingual Customer Success Manager to join a high producing team within our B2B sales division. As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.
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The Food & Beverage Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels. The Food & Beverage Manager will report directly to the General Manager.
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Minimum 2 years in a client facing programmatic, account management, customer success or media planning role. Strong understanding of interactive media planning and buying, and success metrics (NPI Reach, Audience Quality, CPQA, CTR, CPA, CPM, etc.
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As a Customer Service Representative, you are a vital team member and represent Mr. Appliance of West Loop on service support calls. On a normal day, you will take customer inquiries, schedule new service appointments in our state-of-the-art system, collect customer name, contact information, home appliance requiring repair, a brief description of the issue being experienced, appliance brand, type with model/serial number if available, and payment type.
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If you are an experienced Field Account Executive with a track record of success in B2B sales in the greater Chicagoland metropolitan area, we want to talk to you! Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences.
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The (CSR) is responsible for providing an A+ customer experience to Davids Bridal customers S/he reports to the Store Manager. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
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The Workday Financials Client Advisory Executive will be key to TopBloc's success by providing expert guidance, enhancing customer satisfaction, and partnering with the sales team in achieving its goals.
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At Brookfield Properties, the foundation of our success is firmly rooted in our people. Administer/maintain the Account Reconciliation module. Assist with Metadata changes to support OneStream.
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The Bar & Entertainment Manager will be manage the events and activations within Alma to ensure success. Internal Partners – must be able to effectively plan, communicate, and operate events and activations with the support of Zapwater Communications, Director of Sales and Marketing at Hotel Zachary, Marquee Development, General Manager at Hotel Zachary, Mordecai, and the F&B team.
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customer success jobs Title: account manager Company: Adobe in Chicago, IL
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