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Success metrics include but are not limited to: NPS, Customer retention, Up-sell revenue targets. Proactively identify customer needs and goals, developing strategies to drive success and optimize customer journeys (end to end process), not just touchpoints.
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Join Our Award-Winning Team and Propel Your Career to New Heights!
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We are seeking a talented and motivated Dealer Success/Performance Manager to join our South Florida team. If you are a self-motivated and results-driven individual with a passion for building relationships and driving success for our dealer partners, we want to hear from you.
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For two consecutive years, Entrepreneur Magazine has honored us with the esteemed title of a Top Company Culture.
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The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty. Minimum two years of account management and/or customer success/service experience preferred.
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Recognized by Forbes and on the Inc. 5000 list for six years, our company is expanding rapidly and looking for talented sales representatives.
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3+ years of experience in a customer-facing role, ideally in customer success, account management, or technical support within the electronics or distribution industry. As a vital member of our Customer Success team, you will play a key role in enhancing our relationships with customers and driving their success with ASC Global's solutions.
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The Customer Success Manager (CSM) role is focused on supporting our Marketing Solutions customers. The ideal candidate has worked for 6+ years within customer success or delivery operations in the digital marketing or AdTech industries.
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Job Description A SaaS company in the insurance space is looking for Senior DevOps engineers to join their growing team! Ideal candidates have strong experience in AWS, Terraform, and logging, monitoring, and observability.
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With a diverse portfolio that includes software, SaaS, and professional services, we offer cutting-edge technology tools for project and asset management lifecycle solutions. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve.
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Proficient with Microsoft products (Excel, Word, SharePoint), CRM systems, and comfortable with cloud-based SaaS systems (i.e., Slack, Zoom, etc.) Success in this role is defined as growing the non-commercial portfolio throughout the assigned Demographic Market Area (DMA.
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FEATURED BLOG POSTS
5 Common Interview Mistakes
Everyone's interview process is unique in some form or fashion. Like most, your interview process is crafted so you can get the most information out of your candidates to increase hiring confidence and make the right hiring decisions. However, there are often small problems in interview processes that could ultimately affect the success of hiring decisions.
How to Get a W2 From Previous Employers
When tax time rolls around, the last thing you want to worry about is having to track down a W-2 from your former employer. Many times you won’t have to because the IRS requires companies to send these forms to all current and former employees who have earned more than $600 in the last year. Unfortunately, there are employers who don’t do what they’re supposed to. There are even times where something else may happen that prevents the W-2 from getting where it’s supposed to go.
How to Ask Someone to be a Reference + Email Templates
One part of the job-hunting process that frequently gets overlooked is putting together a list of good references. Most of the time we focus on creating the perfect resume, writing an awesome cover letter, and getting our hands on letters of recommendation. We think about what outfit we’ll wear to the job interview, how we’ll answer those tricky questions, and what our career plan looks like. But, in fact, having multiple references lined up who will speak favorably about you to a potential employer is critical to landing a job. This aspect of job searching really can’t be ignored.
Job Rejection Email Response with Examples
Glassdoor estimates that, on average, there are about 250 applicants for every job vacancy out there. If you’ve ever applied for a job, the odds are that you’ve received the dreaded job rejection email.
Structured vs Unstructured Interviews
The goal of an interview is to evaluate candidates based on their skills, personality, and knowledge. You want to choose the BEST candidate from your candidate pool, so the interview is something you can't mess up. As you begin planning your interview process, one of the major decisions you'll face is whether the interview should be a structured vs unstructured interview. So let's take a dive into the differences and sort out which circumstances warrant which interview process.
How to Describe Your Personality with Examples
Imagine you’re in an elevator with the CEO of your dream company and you get to talking. The conversation is going well and you start to imagine yourself working for their company when the CEO turns around and asks you “tell me a bit about yourself.” Would this catch you off guard or would you be able to give a clear and succinct description of who you are?
4 Ways to Make Your Job Posting More Inclusive
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