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Sr. Manager, Customer Success
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- The VEYER Customer Success organization is an innovative new business approach to maximize customer satisfaction for existing customers which results in increased loyalty, revenue and reduced churn.
- Building and maintaining strong relationships with clients – own the relationship post contract of Tier 1 (highest revenue/most potential) customers
- To be a successful Manager, Sr. Customer Success, you need to have excellent communication and interpersonal skills, as well as Supply Chain knowledge to educate/promote the services VEYER is selling.
- To be considered for the position candidates MUST have experience working in a customer success role within a supply chain organization.
- Proactively identify customer needs and goals, developing strategies to drive success and optimize customer journeys (end to end process), not just touchpoints.
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