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Lead the weekday or weekend Starlink Customer Support team for the Redmond site. Process Improvement - Drive the projects and changes needed to ensure the Customer Support organization is able to meet and enable the goals of the Starlink business.
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Order to Cash responsibilities customer order management, customer master data set up and change requests, entering and monitoring customer orders in SAP, handling customer inquiries via phone, e-mail or web, invoicing to customer specific requirements, EDI management, invoice resolution, process returns and RMAs, documenting and maintaining customer specific requirements.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Click here to watch a short video previewing the Top 10 reasons to join our award-winning customer experience team to help keep people, families and communities connected to the news and entertainment that matters.
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The System Support Specialist assists customers, LIS vendors, the customer support organization, and BioFire and bioMrieuxs distribution partners. The System Support Specialist serves as a customer advocate with internal project teams and will be actively involved in product development, improvement, transfer, and release.
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Technical Support Specialist will focus on effective post commissioning technical support, warranty claim management and customer issue resolution. Support various hydraulic issues including review of customer designed piping arrangements to resolve water hammer, air entrainment issues that are common with water treatment systems.
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The Sales Support Lead Associate will be instrumental in assisting the Sales Support Manager with accurate record keeping associated with Bobs Way to Pay, Critical Indicators and taking a lead role in effectively handling any delivery and/or Customer escalation issues.
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The Customer Success Manager provides maintenance management support and customer service to prospective and current CAMP helicopter customers. The Customer Success Manager will coordinate with CAMP field service representatives, sales, customer support, and the helicopter manager on behalf of the customer for all customer service activities.
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The Customer Support Specialist I provides assistance and support to customers, Sales, Facility Operations, and Customer Support Management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports.
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Familiarity with customer support software and tools, such as CRM systems, help desk software, and analytics tools. Minimum of 3 years of experience in customer support leadership, experience in SaaS a plus.
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Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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A Bachelor’s Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
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The Mail Operations Customer Support Associate position will perform various mail related and print operations tasks, including shipping & receiving , delivery and processing of inbound/outbound mail & packages, document printing, copier fleet services, heavy lifting, and etc.
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Taking Care of Our Customers : Support the service department goals and customer service objectives through various tasks. Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan.
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Under general supervision, Lead Customer Service Representatives act as leads and provide first line customer service in an inbound/outbound customer contact center; investigate and resolve escalated customer service inquiries and calls from the general public; write policies and procedures for review by the Child Support Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required.
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customer support jobs Company: Ero Locums in Leesburg, District Of Columbia
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