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Responsibilities for Secret Service Desk Analyst:·Troubleshoot and resolve Tier I and II incidents to include: system inquiries, requests, incidents, software installation, printer support, hardware support (desktop, laptop, peripheral.
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Key Words: Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving, tickets, analytical, devices, servers, computers, application systems, shift work, it helpdesk, it, helpdesk, desktop support, desktop, it, information technology, it systems, information systems, dha, secret, cac, clearance, dod, ft belvoire, walter reed, ft drum, write Patterson afb, navy, af, army, marine corps, porstmouth naval base.
$50,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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HDI Support Center Manager (HDI-SCM) -or- HDI Desktop Support Manager (HDI-DSM) [required] UpSlope Advisors is seeking an exceptional candidate to serve as the Help Desk Manager (Tier II) for a Department of Defense agency.
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The Help Desk Support Supervisor manages Help Desk Tier I services , Desktop Support and basic Hardware & Software support. Oversees tickets assigned to Help Desk staff (Tier I.
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The Desktop support team provides technical support services for a Mac and Windows environment ranging from Tier 1 to advanced Tier 2. # of Hires Needed 1 Job Description LCG is seeking an IT Desktop Support Specialist to join a highly skilled team providing technical support to hardware, software and operating systems in an inter-networked environment.
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Experience working as a Tier 2 system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software. Provide Tier 2 operations support and be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include; Citrix XenDesktop, Citrix XenApp, Citrix NetScaler, and Citrix StoreFront.
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Provide Tier 1 Service Desk support on the following systems/technologies (but not limited to): · Windows 10/11, Office 365 Apps, Zscaler, MS Teams, office 365, Desktop peripherals (monitors, docking stations, mice, printers, and other devices), custom applications, mobile equipment, printers, video conferencing equipment.
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Experience working as a Tier 3 system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software. Provide Tier 3 operations support and be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include; Citrix XenDesktop, Citrix XenApp, Citrix NetScaler, and Citrix StoreFront.
$87,100 - $157,450 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Coordinate with other Tier 2 and Tier 3 teams for testing and deployment of Group Policy modifications. Monitor desktop capacity to size the environment based on typical usage trends.
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SFI is looking for a Desktop Support Technician to work onsite at one of our government clients to provide Tier II IT support. Resolve desktop support issues escalated from the Tier 1 Service Desk.
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IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. Key Responsibilities: Provide exceptional Tier 2 desktop support to end-users, addressing hardware, software, and network-related issues.
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Tier I & II end user IT support to NAVSEA personnel for classified and unclassified desktop, laptop, wireless, and mobile device services, Tier I & II end user IT support to NAVSEA personnel for classified and unclassified desktop, laptop, wireless, and mobile device services.
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Desk) and Tier 2 (Escalation) problem identification, diagnosis, and. SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote. Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS.
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As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries.
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Providing Tier II Windows Administrator support and Systems (O365) support for small to mid size companies. Network Administrator & Systems Support This is a position for an IT Network Administrator & Systems Support Tech, with the ability to provide IT systems administration support for Cloud Services, Cloud desktop (VDI) in Windows environments.
$55,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago
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