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Preserve and support the integrity of the customer service operating system environment and various computer systems such as Zendesk, Shopify, and Netsuite. Manage Zendesk, Parcel Labs (or equivalent returns and warranties system), Yotpo, and Amazon Brand Registry to create scalable platform processes.
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Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. We are seeking a Contracts and Customer Service Manager to join our rapidly growing team. The Contracts and Customer Service Manager manages the daily operations of HSO including staff supervision of Customer Service Representatives and students.
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Minimum of 3 years loan servicing experience preferably as a loan boarder, payment processor or other position that requires system processing experience. Performs applicable research to resolve inquiry for all loans and system of record, including but not limited to issues relating to payment application and loan boarding.
$24.46 - $36.69 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Metro is seeking a Chief Customer Experience Officer to assist in executing Metros mission to provide a world-class transportation system that enhances quality of life for all who live, work, and play within LA County.
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Experience within the justice system and courtroom environments is preferred. Our innovations include FTR RealTime, an AI-based instant speech-to-text platform; the world’s first cloud-based recording management system; and a virtual justice platform that observes traditional court protocols.
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Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.
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Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you! As a Customer Service Specialist , you’ll play a pivotal role in ensuring every customer has an experience that’s the best in pests.
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Order Processing : Accurately process orders received via phone, email, and other communication channels through our order entry system. Handle Inbound Calls : Respond to customer inquiries regarding order status, product information, account issues, and sales programs.
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Quickly resolve inbound customer inquiries assigned in software support system Zendesk. Almost nothing is more gratifying than helping someone become more successful and our customer success managers are setting a new standard of what a premium online shopping experience looks like.
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Strong computer skills intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats. Rails, a leading contemporary apparel and lifestyle brand, is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues.
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Accurately handles customer funds and processes transactions using the POS system. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
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This includes, but is not limited to processing orders, answering customer inquiries via phone, e-mails, and live chat, processing RA's, processing change requests, maintaining the customer file and escalating customer/system issues appropriately.
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Contracts and Customer Service Manager. Responsible for resolving customer complaints in a timely manner; oversight of assignment quality control and administrative duties. Provides customer service to students, faculty, staff and external customers.
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Answer phone calls as they come in via salesforce and the IP phone system. Ensure all cases and customer care requests are commented with actions, follow ups etc, have been fully resolved and responded to, or notated as to next actions needed for completion.
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Leading the life cycle of a CRM implementation, customizing and implementing Microsoft Dynamics CRM, migrating data from external systems, conducting and supporting solution testing, assisting with functional, system and user acceptance testing, and conducting and supporting user and administrator training.
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system job Title: customer in Inglewood, CA
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