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Wholesale Customer Service Representative
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- Rails, a leading contemporary apparel and lifestyle brand, is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues.
- Managing customer inquiries, primarily from RAILS boutique clients
- Contacting domestic accounts for shipping approvals, order statuses, and adjustments
- Building and maintaining strong relationships with RAILS wholesale accounts and account executives
- Working cross functionally with other departments across the organization as needed to resolve client issues
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