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Bytecafe Consulting, an experienced Managed Service Provider in Indianapolis for 25 years has an opening for a IT Help Desk Technician for its Indianapolis office. Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through our technical help desk.
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Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI.
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Utilizes help desk procedures to document and resolve issues for end user requests. These notes will help diagnose and repair complex issues and provide IT with data regarding recurring issues and problems reported by multiple users.
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When a user submits a ticket or otherwise contacts the help desk, IT Tech Support tracks the ticket/issue and works to identify and address the problem using standard practices and their own experience.
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Candidates supporting this function shall have a minimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers.
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IT Help Desk Support Specialist (Hybrid) page is loaded. IT Help Desk Support Specialist (Hybrid) The IT Help Desk Support Specialist will Provide courteous, professional customer service and technical assistance, as well as assist the user community and other IT personnel to troubleshoot, maintain and resolve computer hardware and software issues.
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As a IT Help Desk Manager (MSP), you will lead a team of 15 L1-L3 technicians. Due to our continued growth, we are currently seeking a IT Help Desk Manager (MSP) with previous experience working for a Managed Services Provider.
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As a IT Help Desk Manager (MSP), you will oversee a team of 10 L1-L3 technicians on the IT Support team. Due to expansion, we are seeking a IT Help Desk Manager (MSP) with previous experience working for a Managed Services Provider and managing a team.
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American Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team.
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You Belong at Avera: Advance Avera to the next level through innovation, side by side with a leadership team proven to help shape the future of health care. Licensure/Certification/Registration Licensed as a Registered Nurse, Licensed Nursing Home Administrator (LNHA), Physical Therapist, Occupational Therapist, or as a BSW/MSW required.
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Lyra Technology Group is seeking an IT Help Desk Analyst for one of our operating companies, Cross the Divide. This individual will support Cross the Divide clients with all manner of IT help desk tickets, projects, maintenance, and troubleshooting.
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Prepare apprentices for certification exams in the help desk curriculum (e.g. Zendesk CX Certification, DOL IT Generalist, and others). This includes recruiting, training, managing, and coaching help desk apprentices to deliver quality IT support and digital literacy workshops to underserved community residents in need of digital training and resources.
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Prioritize IT projects with help desk tickets and adjust workload as necessary. If working and supporting clients in a help desk atmosphere sounds appealing to you, let’s have a conversation.
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The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system.
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As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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Title: it help desk specialist Company: S K Global Solutions
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