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NORC is seeking aChief of Party (COP)for an anticipated USAID cooperative agreement, Evidence for Cost-Effectiveness (ECE). Serve as the main point of contact with USAID, liaising with the AO, AOR, and Activity Managers on matters related to overall program management.
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The Sales Contact Center Supervisor reports to the Sales Contact Center Manager to lead the inside sales efforts in the Sales Contact Center. This position focuses on the productivity of the inside sales teams by supporting the Sales Contact Center Manager in planning, sales reporting, goal setting, sales process optimization, sales, contact center software & CRM training.
$47,500 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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This is a contract role and contingent on USAID contract award to NORC. NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.
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NORC at the University of Chicago is seeking a Senior Research Associate I to join The Bridge in our Chicago - Hyde Park office. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
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NORC at the University of Chicago is one of the largest and most highly respected social science research organizations conducting high-quality research both in the U.S. and internationally. This position is contingent on USAID contract award to NORC.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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About Us Job Search Client Services Diversity Candidate Services Pailin Group Store Contact Us May 20, 2020 Contact Center Director - Valencia, CA California Pailin Group Executive Search.
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As a Director, the expectation of this role is to formulate the long-term goals and objectives of CMM's Contact Center and assist in the development of a plan or strategy to achieve those goals.
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Stay abreast of industry trends and best practices related to contact center technologies, particularly within the Five9 ecosystem. This role will be responsible for designing, implementing and maintaining Five9 systems to ensure optimal performance and efficiency for our client's contact center operations.
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Under the general supervision of the Contact Center Supervisor and following established policies and procedures performs Contact Center tasks for all Lifespan Affiliates using computer telephony integration (CTI) equipment.
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world. This is a temporary, remote position contingent on hurricane disaster relief needs.
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Proficient in contact center technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM Integrations.
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As a Senior Operations Contact Center Engineer, you will be part of the Enterprise Contact Center Operations teams responsible for ensuring the smooth operation, optimization, and overall health of the Genesys Contact Center CX platform.
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You will report to the Enterprise Contact Center Infrastructure Manager. Collaborate with peers and other technical teams on the end state design of the contact center platform and telephony requirements.
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Nelnet Managing Director- Contact Center (In Office) Cheyenne , Wyoming Apply Now Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert.
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