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As a Director, the expectation of this role is to formulate the long-term goals and objectives of CMM's Contact Center and assist in the development of a plan or strategy to achieve those goals.
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The Contact Center Manager Data Engineering will report to the Contact Center Platforms Application Development Manager and have aligned data and software engineer direct reports. Collaborate with Business and Analytics leaders as well as the CIO organization to develop a Contact Center data strategy and roadmap, in partnership with EDS and Architects, for evolving from the current-state data ecosystem on-premises to a target-state data ecosystem leveraging cloud-native technologies.
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Strategic – As a Director, the expectation of this role is to formulate the long-term goals and objectives of CMM’s Contact Center and assist in the development of a plan or strategy to achieve those goals.
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The Inside Sales Contact Center Representative plays a pivotal role in connecting with homeowners who are interested in our services and scheduling in-home consultations. Inside Sales Contact Center Representative.
$70,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In addition to being an intake agent, the specialist will act as active manager when the Contact Center Supervisor is away. Must have legal experience, customer service, contact center experience or related field experience.
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For more information about our Contact Centers go to: urturing-connections-through-customer-care-a-work Who You AreThrives on customer satisfaction through multiple interactive channels of communication.
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We have both full time and part time availability between the hours of 12pm and midnight at our Corporate Office Contact Center. Our Contact Center associates are responsible for providing excellent technical support and customer service to the customers of our nationwide retail chain.
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Understand the ELOQUII customer to deliver the best, most personalized Omni-channel service experiences
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Understand the ELOQUII customer to deliver the best, most personalized Omni-channel service experiences
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We prefer candidates with either a College Degree or Previous Contact Center Experience. Preference for a College Degree or Previous Contact Center Experience. Position Title: Customer Support Representative/Account Representative-Sr.
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We are looking for call center agents who thrive in a results-driven sales environment while receiving recognition and comprehensive base and commission pay.
$33,280 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Family Allergy & Asthma is seeking a friendly and service-driven Call Center Representative to join our dedicated team in the Contact Center. Family Allergy & Asthma is seeking a friendly and service-driven Call Center Representative to join our dedicated team in the Contact Center.
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Conduct ROI analysis and cost avoidance calculations for Contact Center Business Systems and AI projects, assessing the potential benefits and financial impact. Your primary focus will be on developing and implementing Contact Center Business Systems and AI strategies to drive innovation, increase efficiency, and improve the customer experience.
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Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS.
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Leading and innovative plaintiff's trial law firm is looking for an experienced and charismatic Intake Specialist to join their operations call center team. The Intake Specialist must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when calling in.
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Title: contact Company: Norc in Columbus, OH
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