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Sales Contact Center Supervisor
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$47,500 - $50,000 a year
Full-time
- Discovery Senior Living is hiring a Contact Center Supervisor to join our home office team in Bonita Springs, FL.
- The Sales Contact Center Supervisor reports to the Sales Contact Center Manager to lead the inside sales efforts in the Sales Contact Center.
- This position focuses on the productivity of the inside sales teams by supporting the Sales Contact Center Manager in planning, sales reporting, goal setting, sales process optimization, sales, contact center software & CRM training.
- The SCC Supervisor assists the SCC Manager to increase the effectiveness and performance of the SCC. The SCC Supervisor provides direction and support to the Inside Sales Specialists (ISS) and uses influential leadership in partnership with the SCC Manager to achieve established goals and objectives.
- Serves as acting manager in absence of Contact Center Manager.
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