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Delivers on service commitments by keeping the environment up and running and is the escalation point for the delivery of BT Services for Compeer end users that work in an office and remote. Works with both in-house, and possible third-party service providers and consultants in order to ensure a positive customer experience and high satisfaction of the BT services delivered.
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The Service Desk Analyst will primarily be responsible for hardware and software support, user support, asset management, and network support. The Service Desk Analyst is responsible for providing end user support for all applications software, network infrastructure and computing devices and peripherals.
$28 - $33 an hourFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Level I Service Desk Analyst. Experience with Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk. Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9.
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Varada Consulting, LLC is seeking a full-time Service Desk Analyst to support the Transportation Security Administration (TSA) Office of Transportation Threat Assessment and Credentialing (TTAC) program.
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As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir’s implementation teams to support and strengthen the unique partnerships with Palantir's client’s user base.
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As a dedicated Field Service Representative (FSR) Analyst for our organization's work with the Department of Defense (DOD), you will be responsible for providing onsite support in the D.C. area, delivering direct assistance to users, and helping develop valuable workflows for analysts.
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Additional experience with Palantir Gaia and Palantir Foundry a plus. Prior experience with Palantir Gotham required. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Job Title: Lead Analyst – Field Customer Service. Prepares reports and analyzes data for Meter ops (FCS/Itron) and Field Customer Service (Collection data, TO/SO data, Gas Shut off report, missed appointment report, 24-hour reconnect report.
$73,256 - $95,233 a yearFull-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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As a Service Desk Analyst for MNIT DHS, you will provide application support to our partners at the Minnesota Department of Human Services (DHS) and MNsure. Working Title: Service Desk Analyst.
$26.56 - $43.2 an hourFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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If you are hired provisionally in this title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment. Promptly respond to end users contacting the ITS Service Desk through multiple channels – phone, self-service, chat, and email to request assistance or report a problem with an IT service, application, software, or hardware.
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The Service Desk Analyst I follows ITIL and Knowledge Centered Support (KCS) best practices to ensure Customer Satisfaction (CSAT), Quality, and Service Level Targets are met. The Service Desk Analyst I provides Level 1 support for customers including Dealers, Internal users, External users, National Accounts, and Suppliers.
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We are currently seeking a IT Service Desk Analyst (Tier 2) – MSP to join a well Established Managed Service Provider based out of Dallas, TX. The IT Service Desk Analyst (Tier 2) – MSP will join an award winning and one of the fastest growing Cloud/Managed Services Providers where employees partake in continual training and regular reviews to fast track your career.
$60,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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The IT Senior Service Desk Analyst works directly with the Service Desk Manager to set daily work direction and communicate with other members of the Service Desk Team and functions as a backup to other IT Service Desk roles as needed.
$53,560 - $82,921 a yearFull-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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This position is for an Operations Analyst to assist the Nuclear Search Program (NSP) Program Manager within the National Nuclear Security Administration (NNSA) Office of Nuclear Incident Response (N84.
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Zachary Piper Solutions is currently seeking a Secret Service Desk Analyst who will support a government contract located in Falls Church, VA. The Secret Service Desk Analyst will provide Tier I and II support using ITSM ticketing system.
$60,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago
Title: service analyst Company: Matrix Medical Network Scottsdale Az
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