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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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We are looking for a Customer Success Manager to help secure the long-term success of our customers. Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams.
$90,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Quality Management Maintain project compliance with corporate and public regulationsMaintenance and Support ProcessFollowing customer acceptance of initial project, transition to maintenance mode, confirming support channelsHelpdeskWeekly delivery confirmation emailMonthly/ check-in meetings with colleagues from customer success and salesRequirements Have a University degree preferentially in Biology or in Pharma, Biochemistry (PhD or master) or related Data-Science Fields.
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We're looking for a Customer Success Manager to join our growing team. As a Customer Success Manager, you will be responsible for managing day-to-day interactions with customers, including being the primary point of contact for on-going projects or implementations, as well as cross-selling initiatives.
$100,000 - $115,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions and best practices. The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers.
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Partner closely with a Client Success Manager (CSM) to develop a Member Value Plan (MVP) and deliver the customer servicing strategy with each client, adapting appropriately to each client’s strategic objectives.
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Crown Family Philanthropies (CFP or the Foundation) seeks a Program Officer, Postsecondary Success as part of its Chi-Rise team. Chi-Rise is a postsecondary success initiative within CFP’s Education Portfolio.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Experience in Customer Success and related roles preferred. Facilitate member success and prospective member growth through market research, analysis. As a part of the Membership department, the Member Success Specialist will work closely with.
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The Customer Success Manager (CSM) is responsible for the overall success and health of the customers in their book. Customer Success Manager. Partner with a group of Account Executives and engage at all levels of our customer teams focusing on strategy and account health, and any new client goals or objectives.
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The Customer Success Manager is part of the ESG Account Management team, a subgroup of the ESG Customer Experience team which is accountable for the value we create for our customers.
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As an Operations Technical Program Manager, you'll work cross-functionally - with other Customer Success teams, with systems and engineering teams, and beyond - to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager.
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Proven experience in an account management or customer success function within a healthcare technology setting, with a focus on value-based care companies. As Head of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers.
$160,000 - $210,000 a yearFull-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Senior Customer Success Manager - Retail & Hospitality. As part of delivering on our international growth, we are now seeking a driven Senior Enterprise Customer Success Manager, particularly focused to strengthen our already relentless customer orientation within the Retail & Hospitality sector.
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customer success jobs Title: account manager Company: Honeywell
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