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We are now looking for a passionate Customer Success Manager to provide world-class product support and build strong partnerships with our constantly growing, international user base.
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Due to our strong global growth and recent private equity investment from Vista Equity Partners, we are looking for an experienced and tech-savvy Customer Success Manager to join our talented and growing Customer Success team.
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The Strategic Customer Success Manager is tasked with working with our largest customer accounts, and orienting our GTM machine around them to continue to unlock growth at breakneck speeds.
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Reporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.
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In addition, the CSDT will need to establish themselves as a Customer Success services trusted advisor with our clients and also with our internal client partners/account managers.
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The Customer Success Manager (CSM) is responsible for the overall success and health of the customers in their book. Our expansion has created the need for an energetic and motivated Customer Success Manager to join our Customer Experience Team. If you would like to work at a fast-paced company that is experiencing high growth, keep reading.
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1-2 years of B2B SaaS customer success, account management, consulting and/or sales experience. Effectively manage product onboarding and implementation for new customers, conduct online trainings for existing and new customers, respond to questions from customers directly or route questions to appropriate resources for training or support, and support additional projects and tasks related to the broader Customer Success team.
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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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4+ years experience as a Customer Success Manager at a B2B SaaS company, preferably for companies in the software development lifecycle space. mabl is looking for an experienced Customer Success Manager to help us efficiently support & grow our enterprise customers.
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We are looking for a Customer Success Manager to help secure the long-term success of our customers. Customer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our account development teams.
$90,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Success Director will build and manage relationships with an array of different roles within our customer’s organizations, domestically and internationally, including Operations, Engineering, Finance, Project Managers, Energy Managers, and ESG Managers.
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We are seeking a seasoned, intelligent, and results-driven Vice President (VP) of Customer Success (CS) to join our team. Proven executive experience managing renewals/customer success at a Series B to Series C+ startup that has grown from $10M to $50M ARR.
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Manage the success of a portfolio of 300-400 Udemy Business (UB) customers in both Latin America and North America who are investing in the platform for their team, department, or small organization ( Be an expert on the UB Platform with a deep understanding of our technology, content and different product and service offerings.
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Position Overview The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer's journey. ; ORHigh school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement; Healthcare especially Managed Care experience preferred but not required.
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customer success jobs Title: account manager Company: Honeywell
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Hiring Transparency
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