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The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system.
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The IT Service Desk Internship will offer practical work experience, an introduction to desktop support and an opportunity to gain experience with technical operations for an enterprise software company.
$20 - $22 an hourInternExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation. Minimum 3 years in an IT desktop, support, administrator, or similar role.
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Collaborate with all IT staff to ensure the Service Desk is providing excellent team member support with metrics to back that up. The Service Desk Specialist 1 position will work as a level one Service Desk Specialist handling incidents, requests, and alert management.
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The IT Service Desk Analyst is responsible for maintaining, supporting and troubleshooting desktop, laptop, RF handhelds, and mobile devices, as well as providing end user support.
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The IT Senior Service Desk Analyst works directly with the Service Desk Manager to set daily work direction and communicate with other members of the Service Desk Team and functions as a backup to other IT Service Desk roles as needed.
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A leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent Service Desk Specialist to join their growing team. Experience with any of the following: ConnectWise, IT Glue, SolarWinds, WatchGuard, Ruckus, Veeam, Cisco Networking Products, Extreme Network Products, Ubiquiti, VMWare, Dell, Axix, 3OX and Adobe.
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As an IT Service Desk Manager (MSP), your role will be to coordinate team schedules, ensure timely service delivery, monitor team efficiency, and manage client relationships.
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The IT Service Desk Tech II applies basic to advanced level Technical Support troubleshooting, providing support of the daily business operations at assigned location. This position will also have a seat on the Corporate IT Service Desk, which include taking calls and providing support for remote end users.
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The IT Service Desk Support Specialist (ConnectWise) is an opportunity to join one of the top MSPs in the country. We are looking for a IT Service Desk Support Specialist (ConnectWise) with a strong customer-oriented background to add to the team.
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About Your Contributions: Reporting to an IT Service Desk Manager, as a member of the IT Service Desk team, provide support to the Dotdash Meredith staff, including desktop support issues primarily on-site, and remotely as needed.
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Bytecafe Consulting, an experienced Managed Service Provider in Indianapolis for 25 years has an opening for a IT Help Desk Technician for its Indianapolis office. Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through our technical help desk.
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Monitor all incoming tickets and calls to service desk. Recruit high- quality talent related to IT security, infrastructure, support, operations. Troubleshoot IT related issues remote or in person and escalated any unsolved issues.
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The IT Service Desk Technician (Hybrid WFH) will answer incoming tickets and work alongside the L2 and L3 technicians on advanced issues. Our current opening is for an IT Service Desk Technician (Hybrid WFH.
Full-timeWork from homeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Reporting to an IT Service Desk Manager, as a member of the IT Service Desk team, First point of escalation for L1 and L2 IT service desk related issues.
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Title: it service desk specialist Company: Hodgson Russ Llp
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