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The Customer Success Manager is a member of the Accounts Payable department within the Controller’s Unit. Accounts Payable provides critical accounting services to campus, including invoice entry, invoice approval, check run processing, tax reporting, vendor master file management, payment remediation, travel booking support, travel system management, credit card administration, employee & non-employee reimbursement, and expense report management.
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Reporting to the Operations Manager, the Customer Success Manager is a member of the U.S. team with the responsibility to manage and deliver high priority client and internal projects (product development & translations, systems implementation etc.
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We're specifically looking for a customer success manager who will roll up their sleeves and work with the team from inside the trenches. As a key member of specific client teams, you will partner with relevant sales managers to help craft the customer success plan, building strong relationships with customers and collaborating with cross-functional teams internally to deliver consistently excellent customer experiences.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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The Customer Success Specialist (CSS) is part of the UPshow Customer Success team and manages UPshow's SMB customers and supports its enterprise-class (large) customer base.
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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Experience of Customer Success spanning across: Strategy, Experience Design, Digital Channels (Web, Mobility, Portals, Collaboration), Integration & Process Automation (Integration, APIs, Modernization, BPM, Automation), Marketing & Commerce (Digital Marketing, Commerce, Marketplace), Emerging Digital Technologies (Immersive Services, Cognitive Contact Center) Good understanding of the BFSI/CMT industry.
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Opportunities to advance into the Customer Success Manager role are available after 6 months. We are now looking for a passionate Customer Success Specialist to provide world-class product support and build strong partnerships with our constantly growing, international user base.
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The Customer Success Manager provides maintenance management support and customer service to prospective and current CAMP helicopter customers. The Customer Success Manager will coordinate with CAMP field service representatives, sales, customer support, and the helicopter manager on behalf of the customer for all customer service activities.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
$100,000 - $135,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Success Manager is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio.
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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager. Reports to VP, Customer Success.
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Principal Customer Success Manager Location:This role is to be based either in Chicago where the role will require 2 days a week in office or from one of our hub locations in Austin or BostonAbout ShowpadFounded in , Showpad is the world’s leading Enablement Operating System (eOS.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers. The position reports to the Manager – ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
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DESCRIPTION: The Site Operations Customer Success Manager is an exciting opportunity for a motivated and passionate individual to join the team at Foundry, a subsidiary of the blockchain industry's most prolific and active investor, Digital Currency Group.
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Title: customer success Company: Betterlesson
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