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As a Customer Success Manager for Enterprise Accounts, you will manage and foster relationships with our key enterprise clients to ensure their success with our solutions. Extensive experience in customer success or account management, preferably with enterprise accounts.
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Collaborate with RIT Office of Student Success, NTID Institute Analysis and Assessment, NTID Academic Affairs, NTID Counseling & Academic Advising Services, RIT University Advising Office (UAO), Early Alerts, and NTID Student Affairs to develop and monitor metrics for tracking student progress and success, such as for students with grades of D, F, or W (DFW), student engagement, student GPA (SGPA), and student cumulative GPA (CGPA.
$45,700 - $76,500 a yearTemporaryExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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We are currently hiring a Scheduler / Cost Controller in LaBella's Program Management Services Division at our client's office in Rochester, NY.
$94,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Minimum 2 years’ experience in a B2B customer-facing role, preferably as a Customer Success Manager, in a SaaS or service-oriented company. The Customer Success Manager will play a pivotal role in building strong, long-lasting customer relationships, fostering customer advocacy, and contributing to increasing net recurring revenue.
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Prepares reports and analyzes data for Meter ops (FCS/Itron) and Field Customer Service (Collection data, TO/SO data, Gas Shut off report, missed appointment report, 24-hour reconnect report) Provide Analytical support to NYSEG and RG&E Customer Service.
$73,256 - $95,233 a yearFull-timeExpandUpdated 1 month ago - UpvoteDownvoteShare Job
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We are looking for a skilled professional who will ensure their customer’s success with Fluke Reliability System’s (FRS) eMaint computerized maintenance management software (CMMS) product offering.
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Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
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This role will collaborate very closely with our product marketing, demand generation, customer success and customer operations teams. Measure, monitor, and drive improvements in our NPS by partnering across Customer Success, Support, Sales, and Product teams.
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6+ years of printing and/or folding carton packaging industry experience in one or more of the following roles: Project Coordination, Customer Service, Estimating, Purchasing, or Planning. Manage customer orders/projects through all areas and phases of PPC's operations.
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As a Customer Success Manager, you will be a trusted advisor for our strategic accounts and responsible for ensuring customers are successfully leveraging Secureworks’ software to achieve business value and a return from their investment with Secureworks.
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We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
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We are continually evolving the way MVP uses technology to grow our business, transforming the organization through Cloud Computing, Agile Delivery, and DevOps. You’ll be joining our Customer 360 development team which is responsible for building software products that support our Sales and Marketing teams.
$75,870 - $129,260 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Frequent customer interaction to implement the annual plan, drive execution of the plan, gain distribution on new and d-build items, activate the customer category strategies, shopper marketing, and any urgent communications such as service level issues or product quality issues.
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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
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Every day, Customer Service Representative s (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.
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Title: customer success Company: Betterlesson in Rochester, NY
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