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Ability to troubleshoot incidents and requests remotely, either over the phone, via email, or using remote support technologies, such as Bomgar, Microsoft’s Remote Desktop Services, and/or SolarWinds Dameware.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Service desk, Customer service, Help desk support, Help desk, Windows, Support, Troubleshooting, Active directory, Ticketing system, Windows 10, Supervisory skills, Escalation calls, Desktop, Customer support, Phone support, VIP Support, SLA, servicenow, Service now, Remedy, Retention calls.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Galapagos Federal Systems, LLC is looking for a Senior Computer Support Specialist to provide support for the Chemical Biological Center IT Mission Support Center (ITMSC) provides above baseline/ Tier 2 concierge-like support to more than 3,000 users between 7:00 am and 5:00pm, Monday through Friday by phone, email, and walk-in requests.
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This individual will design, implement, and support Power Platform (PowerApps, PowerAutomate, PowerBI) business applications, Teams, SharePoint applications, as well as consult and implement supplemental Microsoft applications such as Microsoft's Office 365 EMS suite with MDM and Intune/Windows Endpoint Manager, Security (Azure DLP/AIP, Advanced Threat Protection solutions), and Azure Infrastructure as a Service projects.
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Ability to diagnose computer hardware and software problems quickly and accurately over the phone, as well as utilizing remote support tools like ConnectWise and LAPS. Ability to use, teach and troubleshoot Windows 10/11, Microsoft SharePoint/SharePoint Online, Microsoft Office, Teams, Intune, Prolaw, Adobe's suite of products, as well as other products like Citrix, Mimecast, and GlobalProtect VPN.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Report to the Manager, Desktop Support, and provide Tier 1 end-user support through various channels such as phone, in-person, and ticketing system for all IT-related questions and issues from Ping Identity employees and affiliates.
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May require to provide off-site weekend/evening automation phone or on-site support as needed. Technical and operational expertise in automation control systems such as Emerson DeltaV, AB PLC, Factory talk, SCADA, Windows operating systems, network infrastructure, SQL, etc.
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Help desk, service desk, windows, troubleshooting, phone support, itil, A+, ticketing system, Help desk support, Customer service, Support, Windows 10, Technical support, Microsoft office, Outlook.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Minimum 4+ years’ customer service experience, including phone support in a fast-paced environment. Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus.
Starting at $55,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Experience with: Microsoft Exchange 2013 and 2016; User Activity Monitoring (UAM); IBM Big Fix; VxRail; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business; New software and systems as the networks evolve.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Support Windows 10, 11 in a Domain Environment, Office 365, Active Directory, Azure Active Directory, Intune, Two Factor Authentication, VPN, and Microsoft Teams. Providing client facing onsite deskside support, in-call phone/live chat diagnostics and troubleshooting and accurately documenting all incidents & problems issues.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Provide all aspects of day-to-day IT support for technologies including, but not limited to; Cisco and Meraki network equipment, Cisco on-prem and Cloud VoIP solutions, Citrix virtual applications, Microsoft Hyper-V and VMware ESXi virtualization, Nimble Storage SAN, Windows Server 2012/2016/2019, Exchange Server 2013/2016/2019, Microsoft Active Directory, Microsoft 365, Windows 10 end-points, Barracuda appliances, Veeam backup solutions, Axis IP video camera solutions, more.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Printer support, Troubleshooting, Printers, Hardware, Printer repair, Technical support, Imaging, Printer hardware, Hp, Deployment, Lexmark, Support, Windows 10, Repair, Ticketing system, Phone support, Windows 7, Hp printers, Customer service, Customer support.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Job Selling points for IT Service Desk Technician in Philadelphia: $20.00 - $23.50 per hour Contract to Hire Monday - Friday, 8:30am - 4:30pm (With Paid Lunch Included) Job Responsibilities for IT Service Desk Technician in Philadelphia: Respond to incoming requests for technical assistance from either phone or the IT Service Desk portal.
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This position will mostly work at the Eighty Four, PA location (just south of Pittsburgh) repairing and refurbishing used equipment for sale, offering phone support, and supporting our own in-house card printing service bureau.
Full-timeExpandApply NowActive JobUpdated 3 days ago
phone support windows jobs
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