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IT Service Desk Technician (Help Desk)
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- PeopleShare is recruiting for an IT Service Desk Technician to support a Nonprofit Organization in Philadelphia!
- Job Selling points for IT Service Desk Technician in Philadelphia: $20.00 - $23.50 per hour Contract to Hire Monday - Friday, 8:30am - 4:30pm (With Paid Lunch Included) Job Responsibilities for IT Service Desk Technician in Philadelphia: Respond to incoming requests for technical assistance from either phone or the IT Service Desk portal.
- Log and track all user incidents and service requests in the IT service management system.
- Maintain detailed records of all service requests, incidents, and solutions within the IT service management system.
- Job Requirements for IT Service Desk Technician in Philadelphia: Bachelor’s degree in information systems or at least 3 years related work experience.
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