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Tasks and ResponsibilitiesTeam members are responsible for providing quality customer service as well as activation and technical support. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network TM.Today, our brands include Echo Star, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
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Team members are responsible for providing quality customer service as well as activation and technical support. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network.
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Minimum Experience 1-3 Years of Field Services TechnicianAs an on-site support technician, I have experience in service delivery and end-user hardware and software Configuration troubleshooting, providing quality services to end users, which includes the following key roles and responsibilities, but not limited to:Provide customer facing end-user support that includes:Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
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A bachelor’s degree or 3+ years of relevant experience in: Analytics and data visualization with the ability to translate data into actionable insights Customer experience journey mapping across the customer life cycle (Learn, Onboard, Use, Support, Leave.
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The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues. Your mission is to be one of the best customer support advocates in the industry.
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Reporting to the Sr. Manager of Telecom, the selected person will lead a team of telecom experts and will work closely with the Smart Metering department and other groups (e.g., Avangrid Secure Domain – ASD, Network Management Center team, Corporate IT, Control & Automation Systems, Electric Operations, Customer Service) to develop and implement solutions for the telecoms networks, including support for Smart Metering.
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Works closely with Customer/Desktop Support Analysts and other technical team to provide white glove service to Executive Management Team. Responsibilities: Performs onsite analysis, diagnosis, and resolution of desktop, server, network and applications problems for end users, and recommends and implements corrective solutions, including offsite repair for remote users as needed.
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Personnel will provide Site Management, Infrastructure Operation and Maintenance (O&M) – Unified Communications, Inside Plant (ISP), Customer Service Telephone, Outside Plant (Cable) (OSP), Battery Maintenance, Cable Locates; Systems Management – Mission Server, Automation and Network Support, Cybersecurity, and Tier II Customer Support; Land Mobile Radio; and Configuration Management support.
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Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency. Excellent written and verbal communication skills with the ability to provide a high level of customer service.
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Job Description: As an Insurance Sales Manager at InsuraTec Services Group, you will be responsible for providing exceptional customer service and sales support to our clients. Provide outstanding customer service to clients seeking insurance solutions.
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Deliver technical customer support over the phone and onsite in a managed service provider environment; identify, troubleshoot and resolve a wide range of technical computer-related problems; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population.
$75,000 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Reporting to the Manager of Help Desk, the Service Desk Technician will provide first level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service.
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The chosen candidate will have the opportunity to provide exceptional customer service to our internal clients as a Client Application support technician – with a focus in Civil Design Software (Autodesk, MicroStation) – a member of a team of professionals who provide Information Technology issues/needs to Kleinfelder offices, globally.
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Patriot, LLC is seeking a customer service focused Desktop Support Technician to join their mission focused team onsite in Corvallis, OR. Minimum/General Experience: This is a professional and technical position responsible for on-site desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems.
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