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Desktop Support Specialist
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- Bausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across multiple high-growth therapeutic areas including Gastroenterology, Generics, Neurology, Ortho Dermatologics, Medical Aesthetics and Dentistry.
- Each day, Bausch Health products are used by over 150 million people around the world.
- The Desktop Support Specialist provides a higher level of technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of computer and software technologies.
- Provides day-to-day support, including travel if necessary.
- Works closely with Customer/Desktop Support Analysts and other technical team to provide white glove service to Executive Management Team. Responsibilities: Performs onsite analysis, diagnosis, and resolution of desktop, server, network and applications problems for end users, and recommends and implements corrective solutions, including offsite repair for remote users as needed.
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