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At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
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INTRO: The Denver Broncos and Stadium Management Company are hiring part-time/seasonal Guest Relations Team Members for the 2024 season at Empower Field at Mile High. Our Team Members work as: Ushers, Ticket Takers and Club/Suite Level Greeters.
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Guest Relations Team Member - Team Members will provide assistance to all guests through extensive knowledge of Cleveland Browns Stadium policies and procedures. The Cleveland Browns Guest Services Department is seeking people interested in part-time/seasonal employment at Cleveland Browns Stadium.
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Guest Relations: Handle guest inquiries, complaints, and special requests, resolving issues promptly and ensuring guest satisfaction in alignment with Chick-fil-A's guest-centric approach.
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Working knowledge of high-end restaurant operations and/or VIP night club operations and high-end guest relations. A Music Hall VIP Host will receive hourly pay plus commission based upon sales made, doing so by giving concert information, upselling VIP packages, and communicating with crew members and clients to ensure that guests always receive highly personalized services with the top tier standards to create unique and memorable concert experiences.
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Check In, escort, and anticipate VIP Client needs throughout their venue visit to ensure guest satisfaction. The VIP Host, reporting to the VIP Lead, will work closely with the General Manager, Operations Lead and Event Sales Team. They must show enthusiasm and motivation to sell, maintain store standards and communicate with the team.
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The Guest Relations Manager's primary responsibility is to improve the guests experience through the management of Concierge, VIP services and associated departments. Previous Guest Relations and Front Office experience in a hotel required.
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Maintain current knowledge of the BJCC and venue specific procedures and guest-relations information including, but not limited to general facility information, building operating procedures, general event information, shuttle/transportation assistance, lost and found assistance and return, incident report, etc.
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Serves as Guest Relations Manager and handles the tracking of service issues. Sets a positive example for guest relations. High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
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Attend the Rooms Division meeting when Guest Relations Manager is not able to. Train and schedule the Guest Relations Officers staff and Concierge. Conduct department meetings for both Concierge and Guest Relations.
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2 year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in Guest Services, Front Desk, Housekeeping or related professional area.
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Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed.
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High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations. Maintaining Guest Services and Front Desk Goals.
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Reporting to the Center Manager, the Senior Assistant, Guest Relations will function as an ambassador for Audubon and add capacity at our visitor center, helping check-in guests, answer phone calls, maintain our interpretive exhibits and gift shop, and assist with upkeep of the center and boardwalk.
$17 - $19 an hourFull-timeExpandUpdated 14 days ago - UpvoteDownvoteShare Job
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Maintain the company's standards for ethical business practices, professional image, orderliness, hospitality, and employee and community relations. If you have experience in hospitality, guest services, or just simply love making people happy, we'd like to help you translate those skills into a successful career in the retail automotive business.
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