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Work closely with Rooms Controller and Guest Relations Manager to identify all guest preferences via GPS to enhance guest experience. Answer all guest inquiries via GXP chat.
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The Guest Relations Manager's primary responsibility is to improve the guests experience through the management of Concierge, VIP services and associated departments. Previous Guest Relations and Front Office experience in a hotel required.
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Directs operational and procedural activities for each unit in the division ensuring compliance with standards in the areas of quality, guest service, food cost, labor hours/costs, safety (OSHA), security, cleanliness, product preparation and employee relations and administration.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Promotes excellent public relations for the hospital by reinforcing concern, and a desire to fill the needs of all internal and external customers with a positive image. Maintains waiting room orderly; alert housekeeping when necessary; keep coffee station organized; supply children with reading books, or crayons; alert Child Life Specialist when necessary.
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Applies excellent guest relations skills when interacting with guests. Consistently maintains a positive attitude that ensures the best guest experience. Handles all guest complaints according to Star Service Standards, notifies Manager of actions taken.
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2 year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in Guest Services, Front Desk, Housekeeping or related professional area.
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Sets a positive example for guest relations, event staff and venue operations. Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
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On this same 9-acre stretch of oceanfront in Surfside, Florida, located in the northern beaches of Miami, Four Seasons Hotel at The Surf Club today comprises 77 guest rooms, a selection of hotel residences, Lido Restaurant and Champagne Bar, a pristine pool and beach area, and a Spa and Wellness Center.
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The Director of Public Relations reports directly to the Director of Marketing and is supported by a Regional Director of Public Relations and Communications. Join Our TeamThe Director of Public Relations will oversee, develop, and execute an annual strategic and integrated plan that supports the Brand’s commercial strategies and the Hotel’s business objectives, including Public Relations, Collaborations, Digital Media, Social Media, and Marketing Communications.
TemporaryExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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SUMMARY: The Event Services Coordinator of BEST Crowd Management will assist with leading the guest services operations at Hard Rock Stadium. This position reports to the Operations Manager of BEST Crowd Management and works closely with several full-time members of the venue management teams to ensure the delivery of best in-class guest services for all events.
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Oversight for both front and back of house, in addition to food/bar/beverage service, superb guest relations abilities are the key to success of this operation. As lead manager, you will be responsible for the club(s)/lounge operations including labor cost management, scheduling, ordering product, inventory, training, service standards, financial reporting, guest and client interaction.
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Maintains positive guest relations at all times; anticipates guests’ needs, responds promptly, and works in conjunction with all assigned staff to deliver consistent and sought after fine dining experiences that meet the style of The Setai.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Airport Lounge Segment has an exciting opportunity for a F&B Lounge Manager at Miami International Airport in Miami, FL. An oasis away from the airport hustle, our American Airlines Admirals Club Flagship Lounges have become synonymous for comfort at major airports throughout the world.
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Front Desk/IRD Liaison working closely with Director of Front Office regarding the SLS Guest Services Dept. Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
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Comprehension of restaurant layouts, capabilities, menus, atmosphere, event calendars, key staff members, history, and any and all other information relevant to guest relations. Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
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guest relations jobs in Miami, FL
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