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Demonstrate proficiency in using applications in the Micron environment MTGroups, BMC Remedy, Projects, Processes, etc. Demonstrate proficiency in using applications in the Micron environment MTGroups, BMC Remedy, Projects, Processes, etc.
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Maintains effective working relationships with insurers, DMH, BMC, BEST, local community resources, and treatment/rehabilitation programs throughout the Cape Cod community. Completes and documents admissions, treatment plans, client daily documentation, and discharge summaries in accordance with BCHS, DMH, BMC, MBHP, and BEST.
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Must be proficient with BMC Remedy applications of Incident, Problem, Event, Change and Request, Configuration Management Database (CMDB), Service Level Management (SLM), Performance AnalyticsExperience working with multicultural teams in diverse geographic locations.
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10+ years of experience in Service Management tools, including BMC Remedy, Client Service Desk, and ServiceNow. Utilize extensive expertise in Service Management tools (BMC Remedy, Client Service Desk) to enhance and optimize ServiceNow implementations.
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DEVOPS experience and knowledge of BMC Remedy, Harmon mDeliver, TrueSight Bladelogic Server Automation. Experience with middleware products such as webMethods, Appian, Apache, Spring Boot, JBoss, WebSphere, WebLogic, Tomcat.
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Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine) Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine.
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Government-provided tools include, but are not limited to, the following: (1) BMC Remedy and Service Now (SNOW) for ticket submission, tracking, and routing; and (2) Microsoft SharePoint as a knowledge management repository for SOP’s.
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Additional Requirements: Knowledge of IT service management tools such as ServiceNow, BMC Remedy, or Jira Service Management. Additional Requirements: Knowledge of IT service management tools such as ServiceNow, BMC Remedy, or Jira Service Management.
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At least 7 years of overall IT experience, including a minimum of 5 years of experience providing general desktop support with previous experience opening and maintaining support cases via BMC Remedy, ServiceNow or similar.
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Proficiency in CMDB tools (e.g., ServiceNow, BMC Remedy) and asset management software. Proficiency in CMDB tools (e.g., ServiceNow, BMC Remedy) and asset management software. As a CMDB and Asset Manager, you will be responsible for maintaining accurate records of an organization's IT assets, including hardware, software, and other configuration items.
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Use Government-provided network security and systems management (NSSM) tools such as: JUNOS Space, Cisco Prime, Flying Squirrel, MeerCat-FS, ArcSight EMS, EMS & BMC Remedy, Wireshark, Notepad.
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Hands-on work experience on at least one Service Management tools like ServiceNow, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow is preferred). Hands-on work experience on at least one Service Management tools like ServiceNow, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow is preferred.
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Strong working knowledge of BMC Remedy modules, especially Asset Management. Manage, Maintain, and deploy IT equipment while tracking the lifecycle via a CMDB such as Remedy. Leidos is hiring an Asset Management Forward Supply Clerk to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at The Pentagon and Joint Base Anacostia-Bolling, DC. The successful candidate will assist the Government staff by developing, maintaining, and improving the AFNCR ITS Catalog and provide continuous process improvement analysis in support of those services.
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Deploy IT equipment for Tech Refresh, Deskside Support, and Routine Requirements requests and meet all Service Level Requirements (SLA). Active DoD Secret clearance. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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The Leidos Defense Group currently has an immediate opening for an Inventory Operations Manager supporting the 844th Communications Group for the Air Force District Washington (AFDW). Experience with logistics and/or asset management functions in a DOD/Military environment.
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