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Technical Support Analyst - OTHOT
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Full-time
- Othot is the leader in artificial intelligence and prescriptive analytics solutions for higher education institutions across the United States.
- Together, Othot and its partner schools focus on each institutions specific enrollment, retention, student success, and advancement goals.
- Othot is seeking a Technical Support Specialist to provide support, training, and drive adoption with our higher education customers.
- Reporting to the Senior Director of Partner Success, the Technical Support Specialist will be primarily responsible for all support-related inquiries, metric reporting for platform utilization and adoption, and standardizing product training material.
- Supporting standardize platform training through video tutorials and webinar guided sessions
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