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Senior Specialist, Customer Service Comms
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- We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
- Responsible for leading the creative development of "below the line" guerilla marketing tactics promoting product offerings targeted toward our lower income households, and supporting the Senior Manager, Product Support Communications, in other product service communications efforts.
- This role requires a high degree of collaboration with many teams from across the organization, including Legal, Partner Development & Community Activation, Brand, Marketing Communications, Divisions and Regions, as well as outside creative agencies and vendors.
- Lead the development from creative briefing to final execution of guerilla marketing tactics including but not limited to flyers, door hangers, postcards, banners, and event materials targeted to lower income households.
- Support development of service communications for Xfinity products and services, including Internet Essentials.
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