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Insurance Consultant
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Full-time
- If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
- We are looking for a driven individual with strong communication skills to join our team as an Insurance Consultant What you'll do: Insurance Consultants provide customer support via phone and digital channels, including but not limited to answering client questions and concerns related to coverages, plan comparisons, employee deductions, employee enrollment, billing, and benefit platform support.
- Answer participant level questions and provide self-service guidance related to benefit eligibility, networks, coverages, and prescription/doctor search.
- Investigate, research, analyze and resolve complex client issues and advise clients based on group health market and product knowledge.
- Identify and provide recommendations on additional lines of coverage and agency managed benefits administration tools.
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