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Customer Support Manager
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- Envoc is a growing company looking for an Customer Support Manager to expand and drive our team of talented support analysts in our mission to provide a better reality to our clients through high quality custom software solutions and superior customer service.
- Our ideal candidate is someone who can maintain a balance between improving efficiency with automation where appropriate, and fostering a culture of face to face, human first support that our customers appreciate.
- IT/computer science background not required but a plus
- Ability to create best practices that maintain and mature Envocs hands-on support strategy across our organization
- Customer service and technical skills required (basic hardware support and troubleshooting)
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