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Customer Success Manager
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- We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfaction.
- Develops and enhances strategic business partnerships by fully engaging and building trust with the clients' key decision makers to drive client retention.
- Maintain existing customer success metrics and data as directed.
- Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to 'closing the deal'.
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