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Customer Care Center Training & Development Specialist
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- Creative and innovative personality with ability to train a large audience
- Customer Care Center/Customer Service Training & Development Specialist!
- The Customer Care Center Training & Development Specialist participates in and delivers training for all Customer Service/Care employees using blended learning, classroom learning and virtual learning.
- They will determine training objectives and curriculum including outlines, handouts, tests, and exercises.
- This position will work with minimal supervision and is required to use professional skills, discretion and sensitivity while addressing various quality and training issues.
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