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Business Systems Supervisor
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$54,400
Full-time
Remote
- General information Job Posting Title Business Systems Supervisor Date Thursday, June 13, 2024 City Remote Country United States Working time Full-time Description & Requirements This individual will supervise a team of Business Analysts responsible for system management, collaboration with product owners and change review oversight/testing, and data analytics.
- The Business Systems Supervisor will be responsible for overseeing team’s deliverables and individual team member’s professional development.
- The ideal candidate will be capable of leading regular in-service training for the team, presenting to Senior project leadership and the client, quickly learning all business systems, and be able to troubleshoot issues and systems impacting the project.
- Essential Duties and Responsibilities:- Screen, investigate, analyze, identify and manage service level risks related to users reported issues via Cherwell tickets; notify management and, where appropriate, propose solutions.
- Hire, train and support a team of Admin Support Coordinators including ongoing performance management; feedback, conducting quarterly and annual evaluations and staff development.
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