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Analyst
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- Contributes to continuous improvement efforts by assisting in evaluation, development, and support for the implementation of recommended process and system changes.
- Duties and Responsibilities:Analyzes, defines and documents process workflows through user interviews, facilitated workshops and subject matter expert engagement.
- Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations.
- Assists in building the business case for a process or system change and provides input into the change management and implementation.
- Skills:data analysis, data entry, Microsoft excelAdditional Skills & Qualifications:Contractor will assist with the implementation of the Personal Lines Customer project.
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