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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality. Works closely with cross functional IT leadership to provide feedback on services, help identify and understand system changes, and to prepare support staff for these changes.
$100,000 - $120,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Description The CIO-T/TEG/TEGG requires an IT Specialist (Help Desk/JIRA) to support the AWP Program. Demonstrated experience in a Help Desk/Technical Support team/environment.
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At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Tier 2 Help Desk Support Services Specialist SME to join our team in the Herndon, VA. This position supports a 24/7/365 service center.
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Help Desk/IT Services. Functional/Business Analyst - Help Desk - Top Secret Clearance Required. As the first line of support, the team works directly with the client on incident intake, issue resolution, training support, knowledge management, functional testing, and preparing for system upgrades and releases.
$87,700 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Help Desk Support Technician is responsible for supporting and maintaining the operations status of all client and mobile devices and peripherals for the organization. Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services.
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Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity. The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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2+ years of IT Support, Help Desk, Network Administration, and/or Mobile Device Management Experience. Salary Range: $60,000 - $70,000 *depending on experience & non-negotiable above $70k.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Provide local and remote Technical Support Services for end user support on the multiple networks within the agency. SecuriGence is seeking a Tier 2 Help Desk Analyst to help contribute to our success.
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NetCentrics is looking for a Junior Tier 1 Help Desk Technician. With an esteemed clientele that includes the DoD, DHS, Federal Civilian Agencies, and the Intelligence Community, our impact on national security is undeniable.
$46,800 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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We are looking for a Tier 1 Technician to join our growing on-site team at our HQ located in Chantilly, VA! Maintain case ownership and keep customers informed of progress on their issues by contacting them periodically with updates.
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At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Senior Help Desk Specialist to join our team in Falls Church, VA.
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The Help Desk Associate will provide Tier 1 printer service support in the customer’s location on Xerox and other print devices, working with low to mid-range office products. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
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For three years in a row, we have been on Inc. Magazine's 5000 list and was recently named one of Inc's 2023 Mid-Atlantic Fasted Growing companies. The Help Desk Support Technician is responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for the organization.
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The Help Desk Specialist provides high-quality customer service while identifying, researching, resolving, or escalating user support issues for a suite of applications. This position requires a minimum of three years of experience in technical support roles with an emphasis on application support and direct customer service or an Associate’s Degree and two years of experience; a Bachelors Degree is preferred.
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Provide statistics for the weekly Service Desk report on call trends. Koniag Technology Solutions, a Koniag Government Services company , is seeking a Help Desk Technician with a Top-Secret Clearance to support KTS and our government customer in Chantilly, VA.
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on job Title: help desk in Vienna, VA
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