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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality. Works closely with cross functional IT leadership to provide feedback on services, help identify and understand system changes, and to prepare support staff for these changes.
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Develop user stories/features based on The Globe feedback inputs from JIRA and maintain this information in Redmine. SAIC accepts applications on an ongoing basis and there is no deadline.
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At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license.
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As the first line of support, the team works directly with the client on incident intake, issue resolution, training support, knowledge management, functional testing, and preparing for system upgrades and releases.
$87,700 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services.
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Associates start at local minimum wage with up to 10% more based on experience. Our customers rely on our team to find and select products that represent their individuality, team pride and personal style.
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Additional Job Required Knowledge & SkillsPT Seasonal associates start at local minimum wage with up to 10% more based on experience. Exact compensation may vary based on skills, experience, and location.
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Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity. Salary Range: $60,000 - $70,000 *depending on experience & non-negotiable above $70k.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices. 2+ years of IT Support, Help Desk, Network Administration, and/or Mobile Device Management Experience.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Provide local and remote Technical Support Services for end user support on the multiple networks within the agency. Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management and password services, diagnosing and resolving issues on unclassified and classified office information systems.
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With an esteemed clientele that includes the DoD, DHS, Federal Civilian Agencies, and the Intelligence Community, our impact on national security is undeniable. This is a fantastic opportunity for someone ready to embark on their professional journey.
$46,800 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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We are looking for a Tier 1 Technician to join our growing on-site team at our HQ located in Chantilly, VA! Maintain case ownership and keep customers informed of progress on their issues by contacting them periodically with updates.
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At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Regular weekly schedule includes 2 days working onsite (Wednesdays mandatory), 3 days working remote, and weekend work on Saturdays and Sundays as part of a set schedule.
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The Help Desk Associate will provide Tier 1 printer service support in the customer’s location on Xerox and other print devices, working with low to mid-range office products. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
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For three years in a row, we have been on Inc. Magazine's 5000 list and was recently named one of Inc's 2023 Mid-Atlantic Fasted Growing companies. FYI - For your Information is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identify), national origin, political affiliation, sexual orientation, martial status, disability, genetic information, age, membership in an employment organization, retaliation, parental status, military service or other non-merit factor.
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on job Title: help in Vienna, VA
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