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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality. Works closely with cross functional IT leadership to provide feedback on services, help identify and understand system changes, and to prepare support staff for these changes.
$100,000 - $120,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Help Desk TechnicianGlobal Patient Recruitment Company - Remote, Anywhere in U.S. (Pacfic or Mountain Time Hours)Full Time / Direct HireThe Hired Guns are seeking an enthusiastic and highly skilled problem-solver to take on the role of Help Desk Technician and support the seamless success of a high-growth global patient recruitment company and all its team members.
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Description The CIO-T/TEG/TEGG requires an IT Specialist (Help Desk/JIRA) to support the AWP Program. Demonstrated experience in a Help Desk/Technical Support team/environment.
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IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. -Single Sign-On (SSO): Experience with single sign-on (SSO) solutions like OKTA is beneficial.
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Help Desk/IT Services. Functional/Business Analyst - Help Desk - Top Secret Clearance Required. As the first line of support, the team works directly with the client on incident intake, issue resolution, training support, knowledge management, functional testing, and preparing for system upgrades and releases.
$87,700 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job DescriptionJob DescriptionGlobal Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II.Job Description:Summary: The Help Desk Specialist II provides support to end users on a variety of issues.
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At ManTech, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Bachelors degree in an IT-related field.
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Help Desk Technician, Washington, DCThis Help Desk Technician position will provide hands-on technical support related to computer systems, hardware, or software. This Help Desk Technician position require strong technical knowledge and effective on-site and remote communication to both understand problems and explain their solutions.
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Experience working in help desk ticketing platforms, type and document notes in real-time while engaged with the customer on the phone ITSM tools with experience in processes for Service Requests, Incidents, Change and Problem Management Ability to work independently and as a team member Ability to complete concurrent tasks Ability to learn and apply technical concepts to assigned duties.
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This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
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The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool. Providing help desk support to client employees and external customers on PowerSchool: This includes user account management, responding to user inquiries, troubleshooting problems, and providing guidance on how to use the system.
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Zachary Piper Solutions is seeking a Help Desk Analyst to join a government consulting company located in Arlington, VA for a 100% on-site opportunity. The Help Desk Analyst will be responsible for providing Tier I/II support and managing tickets for Active Directory, Windows 10, Cisco, and mobile devices.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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This position serves as the primary on-site support for technology within the museum and has the responsibility of assisting and participating in the planning and delivery of IT customer support services including installation, configuration, troubleshooting, customer assistance, or training.
$75,245 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The Service Desk Specialist must possess and apply expertise on multiple complex work assignments. Provide special services that include on-site moves, Endpoint hardware setup and support, and projector support and installation, site and station manager kiosk support.
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2+ years of IT Support, Help Desk, Network Administration, and/or Mobile Device Management Experience. Salary Range: $60,000 - $70,000 *depending on experience & non-negotiable above $70k.
$70,000 a yearFull-timeExpandApply NowActive JobUpdated 29 days ago
on job Title: help desk in Falls Church, VA
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