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Proficient in the use of BMC Remedy, or JIRA Service Desk, or PRISM, or ServiceNow "Support IT", contract and purchasing software. Proficient in the use of BMC Remedy, or JIRA Service Desk, or PRISM, or ServiceNow "Support IT", contract and purchasing software.
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Government-provided tools include, but are not limited to, the following: (1) BMC Remedy and Service Now (SNOW) for ticket submission, tracking, and routing; and (2) Microsoft SharePoint as a knowledge management repository for SOP’s.
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Experience with BMC Remedy tool. Knowledge of Remedy Incident, Problem, Knowledge, and Reporting modules Clearance: TS/SCI clearance is required. Experience with BMC Remedy tool. In-depth knowledge of Agile, ITIL framework and IT Service Management.
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Strong working knowledge of BMC Remedy modules, especially Asset Management. Manage, Maintain, and deploy IT equipment while tracking the lifecycle via a CMDB such as Remedy. Leidos is hiring an Asset Management Forward Supply Clerk to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at The Pentagon and Joint Base Anacostia-Bolling, DC. The successful candidate will assist the Government staff by developing, maintaining, and improving the AFNCR ITS Catalog and provide continuous process improvement analysis in support of those services.
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Knowledge of Remedy Incident, Problem, Knowledge, and Reporting modules. As the IT Change Manager, you will manage and oversee all aspects of IT related changes on the production and development Mission Networks within the Agency.
$130,000 - $180,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow® or Summit is preferred) Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow® or Summit is preferred.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The Customer’s BMC Remedy ticketing system fulfills service requests and incidents submitted by personnel regarding the Customer’s mission systems and supported facilities. Our client immediately needs Java development support utilizing BMC Remedy API services.
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3 years of experience with working with incident management tools such as ServiceNow, BMC Remedy. 3 years of experience with working with incident management tools such as ServiceNow, BMC Remedy.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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IT Service Management Suites such as BMC Remedy and ServiceNow. IT Service Management Suites such as BMC Remedy and ServiceNow. Application Performance Monitoring Software/Tools such as Splunk Observability, Dynatrace, CA APM, AppDynamics.
$75,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Demonstrated experience developing and maintaining a web portal against a BMC Remedy instance. Demonstrated experience interfacing against BMC Remedy API services. Demonstrated experience developing and maintaining a web portal against a BMC Remedy instance.
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Hands-on work experience on at least one Service Management tools like ServiceNow, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow is preferred) Hands-on work experience on at least one Service Management tools like ServiceNow, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow is preferred.
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ITSM Functional Consultant – Service Design, a self-driven individual who would be responsible for providing IT services cataloging & functional design consulting utilizing ITSM tools like ServiceNow while analyzing current services, offerings, processes, workflows; designing or redesigning of services/offerings including aspects like automation, integrations, costing/chargebacks etc.
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Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy. 3 years of experience using incident management tools such as BMC Remedy.
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ServiceNow, BMC Remedy. Blue Rose is seeking a NOC (Network Operations Center) Incident Manager to support our work with a federal client in Ashburn, VA. This is On-Site role and is open to U.S. Citizens ONLY.
$91,000 - $101,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine) Functional knowledge and implementation experience of IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients.
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