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Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow® or Summit is preferred) Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow® or Summit is preferred.
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ServiceNow, BMC Remedy. Blue Rose is seeking a NOC (Network Operations Center) Incident Manager to support our work with a federal client in Ashburn, VA. This is On-Site role and is open to U.S. Citizens ONLY.
$91,000 - $101,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You’ll work on building security test plans with test cases based on Remedy and Jira change requests. Experience with DoD vulnerability management tools, including Tenable’s Security Center, Tenable.sc, Nessus Network Monitor, Passive Vulnerability Scanner, Nessus Manager and Agent, and Nessus Scanners.
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Experience with DoD vulnerability management tools ACAS, including Tenable's Security Center/Tenable.sc, Nessus Network Monitor/Passive Vulnerability Scanner, Nessus Manager and Agent, and Nessus Scanners.
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Strong background in incident management, utilizing ITIL-based ticketing systems (ServiceNow, Remedy). If you are passionate about maintaining the health and performance of IT systems, have a knack for troubleshooting, and thrive in a fast-paced environment, we invite you to apply for the position of IT Monitoring Specialist at GDIT. Join our team and help us ensure seamless IT operations around the clock.
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Proficient in the use of BMC Remedy, or JIRA Service Desk, or PRISM, or ServiceNow "Support IT", contract and purchasing software. Proficient in the use of BMC Remedy, or JIRA Service Desk, or PRISM, or ServiceNow "Support IT", contract and purchasing software.
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Experience with trouble ticket tracking systems such as ServiceNow and/or Remedy. This position is in support of the NASA ADVANCED ENTERPRISE GLOBAL INFORMATION TECHNOLOGY (IT) SOLUTIONS (AEGIS) contract supporting NASA. The Video Teleconference Technician provides day-to-day support for the NASA Video Conferencing Services (VCS), Audio Conferencing Services (ACS), and Web Collaboration Services (WCS.
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Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine) Functional knowledge and implementation experience of IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients.
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Troubleshoot, configure, maintain, and monitor Red Hat Enterprise Linux, Windows Server, Trellix ePO, MS SQL, RSA appliances, System Center Suite (SCOM/SCCM/SCVMM), Solarwinds, Veritas NetBackup, Unitrends Backup appliances, SharePoint, Remedy and Exchange servers before Tier III elevation.
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This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy.
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Determine course of action to remedy client complaint. Automotive Maintenance and Performance Shop in Sterling, VA is searching for experience A or B level automotive technicians to join the team.
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This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy.
$55,250 - $99,875 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
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Provide customer service support as required utilizing Remedy for incident response, change requests, and historical tracking. Skilled in Cisco Unified Call Manager configurations to deploy and install Voice over Internet Protocol (VoIP) telephone systems.
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Utilization of common ticket systems (Remedy, ServiceNow)Hands on troubleshooting and fault isolation of IT business systems. Strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP.Candidate must have a total of 12 years of applicable experience.
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remedy job in Reston, VA
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