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Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine) Functional knowledge and implementation experience of IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients.
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Complete Incident and Change Request tickets utilizing BMC Remedy IT Service Management and/or Service+. Provide advanced troubleshooting and resolution of security products such as HBSS, Nessus Agent (ACAS), and Carbon Black.
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Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management (ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager, for performing Service Desk related duties and responsibilities.
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Proficient in the use of BMC Remedy, or JIRA Service Desk, or PRISM, or ServiceNow "Support IT", contract and purchasing software. Proficient in the use of BMC Remedy, or JIRA Service Desk, or PRISM, or ServiceNow "Support IT", contract and purchasing software.
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Hands-on work experience on at least one ServiceManagement tools like ServiceNow, BMC Remedy, HPSM or any other equivalentindustry standard ITSM tool (ServiceNow is preferred) d. Hands-on work experience on at least one ServiceManagement tools like ServiceNow, BMC Remedy, HPSM or any other equivalentindustry standard ITSM tool (ServiceNow is preferred) d.
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Ticketing and work tracking with such tools as BMC Remedy Moderate familiarity and prior experience with tools such as, SQL,. Net, AWS, Splunk, Remedy, Sharepoint, etc. Ticketing and work tracking with such tools as BMC Remedy Moderate familiarity and prior experience with tools such as, SQL.
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Job Description Deliver simple solutions to complex problems as a Windows Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. As a Windows Engineer you will help ensure today is safe and tomorrow is smarter.
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The Customer’s BMC Remedy ticketing system fulfills service requests and incidents submitted by personnel regarding the Customer’s mission systems and supported facilities. Our client immediately needs Java development support utilizing BMC Remedy API services.
ExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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IT Service Management Suites such as BMC Remedy and ServiceNow. IT Service Management Suites such as BMC Remedy and ServiceNow. Application Performance Monitoring Software/Tools such as Splunk Observability, Dynatrace, CA APM, AppDynamics.
$75,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Hands-on work experience on at least one Service Management tools like ServiceNow, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow is preferred) Hands-on work experience on at least one Service Management tools like ServiceNow, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow is preferred.
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ITSM Functional Consultant – Service Design, a self-driven individual who would be responsible for providing IT services cataloging & functional design consulting utilizing ITSM tools like ServiceNow while analyzing current services, offerings, processes, workflows; designing or redesigning of services/offerings including aspects like automation, integrations, costing/chargebacks etc.
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Demonstrated experience developing and maintaining a web portal against a BMC Remedy instance. Demonstrated experience interfacing against BMC Remedy API services. Demonstrated experience developing and maintaining a web portal against a BMC Remedy instance.
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Experience with BMC Remedy tool. Knowledge of Remedy Incident, Problem, Knowledge, and Reporting modules. Experience with BMC Remedy tool. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance with active SCI eligibility is required.
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