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American Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team.
$63,000 - $77,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Power Desk Coordinator (PDC) monitors, from the Operations Control Center, rail-related power distribution and computerized equipment throughout the entire system, to include Remote Terminal Units (RTU), Advanced Information Management System (AIMS), alarms and feeder statuses, and provides technical guidance and detail direction to field power maintenance teams in diagnosing and troubleshooting problems affecting service delivery.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine) Understanding of Enterprise Solutions including IT Service Management, IT Operations Management, IT Asset Management, Customer Service, Human Resources, Project Management, etc.
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RIVA Solutions Inc is seeking an IT Systems Administrator with experience in CyberArk tools, supporting the Information Technology Service Desk and Engineering Support program for a Contract at U. S. Department of Health and Human Services.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Coordinate with firm IT Operations teams, including Systems, Network, Dev-Ops and Help Desk teams on implementation and support of key Microsoft/Azure/ O365 and AWS initiatives. Hands on experience managing IT Infrastructure solutions which includes operating systems, networks, DNS, firewalls, SSO, MFA, AWS, Azure, Active Directory, IaaS, PaaS, and SaaS.
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Overseeing multiple layers of end-user and system support, starting with the AO's Service Desk (Help Desk), IT service requests, Incident tracking, problem reporting, and resolution tracking and reporting.
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To accurately record, update and document requests using the IT service desk system(ServiceNow). Position OverviewOur IT Service Desk is the central point of contact for all IT related incidents and service requests.
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Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training.
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5+ years of experience with ITIL/ITSM best practices and shift left concepts to include chat bots (Espressive, Service Now, Moveworks), omni channel experiences, knowledge management practices, and the integration of DEX tooling with IT Service Desk (Service Now) to increase efficiencies.
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This position requires a depth of knowledge around the IT Infrastructure Library (ITIL) framework and best practices around IT Service Management (ITSM) to help facilitate supporting a Cloud based ecosystem with supporting SLA's and other key metrics.
Full-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Serves as a solutions architect for MS Cloud environment, Windows Active Directory/Windows Server technical advisor to Manager and/or Director of IT Service Desk (ISD). Collaborate with cross-functional teams, including IT, security, and application development, to align Intune configurations and deployments with organizational goals and requirements.
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Our work depends on a Systems Technician joining our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA. The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO.
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The program provides a range of IT services, including help desk, deskside support, Windows engineering and maintenance, managed print services, ITSM, Account Management Services, Cybersecurity, Cloud technologies and other IT services.
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ESA V is an IT Services program supporting several customers within the Department of Justice and the rest of the US Federal Government. 5 years of experience with workstation systems management systems (i.e. SCCM, Symantec Endpoint Manager, Intune, etc.
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On this program, Gridiron IT will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DoD customer to transition focus from IT operations to mission operations.
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it desk jobs in Mclean, VA
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